Hanoi

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Arrival Terminal

Immigration

Baggage Claim

Customs

Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers arriving at Noi Bai International Airport

Airport map information

On the 2nd floor of Terminal 2, there are immigration booths. After passing through immigration, take an escalator or elevator down to the 1st floor. Arriving passengers should pass through the baggage claim area and customs on the 1st floor. On the 1st floor, there are also other escalators and elevators.

Immigration

Please present your passport.

About Security Check

Security check for carry-on luggage and checked in luggage may be executed by the instruction of airport staff.

Departure

Departure terminal

ANA International Airport Check-in Counter Opening Times

Airport Lounge

Check-in

Immigration

Security Check

Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers departing from Noi Bai International Airport

Airport map information

On the 3rd floor of Terminal 2, there are ANA check-in and ticketing counters. After check-in, please proceed to immigration then security or the priority security lane. Passengers should then proceed to their boarding gate. Passengers who wish to use the Business Class Lounge should take the escalator near Gate 31 up to the 4th floor.

Fast track security screening

Look for

"Priority passenger" Lane

Eligible

Business class
Diamond service members
Platinum service members
Super Flyers members
Star Alliance Gold members
Vietnam Airlines Platinum members
Vietnam Airlines Gold members

Remarks

Please show your boarding pass when using this service.

Transit

Passengers who transit from ANA to International flights of other airlines

Please complete the check-in at connecting counter for international flights.

After the check-in, please proceed to the boarding gate for international flights on the 3rd floor.

Passengers who transit from ANA to domestic flights in Vietnam

After completing the immigration, use the shuttle bus from 1st floor to proceed to the domestic terminal (Terminal 1).

on June 30th, 2025 (JST) current information.

Noi Bai International Airport (HAN) to Hanoi City

- "→" indicates the route.

Taxi

Time required: Approx. 35 minutes to the city center
Fare: Using the meter, approximately 4000,000 to 500,000 Dong to the city center. (About 450,000 Dong to the old city.) The fare will increase if caught in traffic congestion. Fixed rate taxis that can be requested at the Hanoi Tourism Information Desk in the airport arrival lobby cost 450,000 dong to the old city. There is also a taxi dispatch service called "Grab", which requires a dedicated app to use, that is usually slightly cheaper than metered taxis, but can be more expensive during peak use times.
Operating hours: From the first flight arrival to the last flight arrival of the day

Bus

There are 4 lines between the airport and the city center. The no. 7, no. 90, and no. 109 buses are bus routes used by locals, but the no. 86 bus is a tourist bus with few stops. No. 7, no. 90, and no. 109 buses can be boarded at the bus terminal located on the left when stepping out of the arrival lounge of Terminal 2. To take the No. 86 bus, cross the road in front of the arrival lounge of Terminal 2, then head towards the bus platform with the sign "No. 86" on the left. As of June 2025, the Terminal 2 bus terminal is under construction, and the bus stops for the no. 7, no. 90, and no. 109 buses have changed temporarily. As they may change again, when taking the no. 7, no. 90, or no. 109 bus, it is safer to take the free shuttle bus to Terminal 1 and board at the bus terminal located on the left hand side when facing Terminal 1.