Houston

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA group will arrive at Terminal D of George Bush Intercontinental Airport.

Immigration

Baggage Claim

Customs

Arrival Terminal

Immigration

Please present your passport.

Customs

Carry-on luggage inspection

Notice

Passengers who plan to travel to the United States must obtain pre-travel authorization though ESTA by themselves before departure.
For more information, please visit "ESTA applications for entry into the USA".
Various programs administered by the U.S. Customs and Border Protection (CBP) and the U.S. Transportation Security Administration (TSA) are available.
These programs simplify and reduce the waiting time at U.S. immigration, customs, and security checkpoints.
For details of the program, please visit the following pages.
- Mobile Passport Control at U.S. Immigration
- Global Entry
- TSA PreCheck®

Departure

Flights operated by ANA group will depart from Terminal D of George Bush Intercontinental Airport.

Departure terminal

Click here for counter opening time

Airport Lounge

Check-in

Security Check/Fast track

Check-in

Please present your passport and boarding pass.

Fast track security screening

Look for

Gold Track

Eligible

First class
Business class
Diamond service members
Platinum service members
Super Flyers members
Star Alliance Gold members

Transit

ANA → Other Airline companies

Other Airline companies → ANA

Please pass through the security check and proceed to the departure gate in Terminal D.

Checked Baggage of passengers who are connecting to/from an international flights operated by United Airlines

There is no need for passengers who are entering Houston Intercontinental Airport (IAH) on ANA flight to/from Houston and connecting to/from an United Airlines international flight to pick up baggage at Houston (IAH). Please proceed to the exit of customs after U.S. immigration process.

In case of connecting from ANA flight to United Airlines international flights, show the information card which you will receive at the arrival gate to US Customs officer. In case of connecting from United Airlines international flights to ANA flight, please contact UA ground staff if you have any concerns.

For details, see Through Check-in to a Partner Airline's Flight.

Arrival

Departure

Transit

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA group will arrive at Terminal D of George Bush Intercontinental Airport.
Passengers which final destination is Houston are guided to Terminal E arrival lobby.

Arrival Terminal

Immigration

Baggage Claim

Customs

Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers arriving at Houston International Airport

Immigration

Please present your passport.

Customs

Carry-on luggage inspection

Notice

Passengers who plan to travel to the United States must obtain pre-travel authorization though ESTA by themselves before departure.
For more information, please visit "ESTA applications for entry into the USA".
Various programs administered by the U.S. Customs and Border Protection (CBP) and the U.S. Transportation Security Administration (TSA) are available.
These programs simplify and reduce the waiting time at U.S. immigration, customs, and security checkpoints.
For details of the program, please visit the following pages.
- Mobile Passport Control at U.S. Immigration
- Global Entry
- TSA PreCheck®

Departure

Flights operated by ANA group will depart from Terminal D of George Bush Intercontinental Airport.

Departure terminal

Click here for counter opening time

Airport Lounge

Check-in

Security Check

Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers departing from Houston International Airport

Check-in

Please present your passport and boarding pass.

Fast track security screening

Look for

Gold Track

Eligible

First class
Business class
Diamond service members
Platinum service members
Super Flyers members
Star Alliance Gold members

Transit

ANA → Other Airline companies

Immigration

Customs

Security Check

Elevator
Railway
Toilet
Customers who transit from ANA to Other Airline companies

*

「→」indicates connection

Other Airline companies → ANA

Please pass through the security check and proceed to the departure gate in Terminal D.

Checked Baggage Information for Passengers Connecting Beyond Houston

ANA → United Airlines "International Flights" (excluding Puerto Rico, St. Thomas, and St. Croix): If your baggage is being checked through to your connecting flight, you do not need to claim it.

*

However, if your layover time is 12 hours or longer, you will need to claim your baggage.

ANA → United Airlines "Domestic Flights": In case your baggage is being checked through to your connecting flight, please claim your baggage at the carousel and take it to the United connecting baggage inspection machine immediately after clearing customs.

ANA → Other Airlines: Please pick up your baggage at the carousel and check it in at the connecting airline's counter.
(Regardless of whether the baggage tag indicates that your baggage is being checked through to your connecting flight.)
For details, see Through Check-in to a Partner Airline's Flight.

This information is current as of June 24, 2025.

George Bush Intercontinental Airport to Downtown Houston

- "→" indicates the route.

Metro Bus

Metro Buses #500 and #102

from IAH to Downtown Houston

Pickup location: First floor of Terminal C for both the #500 bus and the #102 bus. For the #500 bus, go to the curb side outside door 104 on the west side of the baggage claim area. For the #102 bus, go to the bus stop near South Terminal Rd. outside the south exit from baggage claim area
Time required: The #500 bus takes approx. 40 minutes to go directly to the downtown Convention Center. The #102 bus takes approx. 50 to 70 minutes
Fare: $1.25
Operating hours: For the #500 bus, 5:45 to 20:15 every day (30 minute intervals). For the #102 bus, Mon to Fri 4:42 to 0:42 the following day (15 to 30 minute intervals), Sat and Sun 5:07 to 1:08 the following day (approx. 30 minute intervals)

Taxi

Boarding point: Outside the front exit of Terminals A, B, C and E on the south side. Curbside after exiting Door 103 on the west side, Terminal E
Time required: Approx. 30 to 55 minutes
Fare: Approx. $60 to 90 (additional $2.75 when departing from the airport. additional $1 during nighttime (20:00 to 6:00 the following day), tips are separate and are about 15 to 20% of the fare)
Operating hours: 24 hours a day
You can also use rideshare apps on your smartphone, like Uber, Lyft, etc. The pickup location is Zone 5 on the west side of the Terminal E departure floor (Level 2).

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