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Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .
Renovation Work on Terminal Building
Due to the renovation work at the terminal building, the actual locations of certain facilities may be different to those shown on the map.
For details of the work being undertaken, please see Notice of Renovation Work at the Kansai International Airport Terminal 1 Building.
Check-in counter locations are subject to change, please check at the airport on the day of departure.
Quarantine
Immigration
Baggage Claim
Customs
All passengers arriving from Bangkok, Kuala Lumpur, Singapore, Yan-gon, Bombay, and Denpasar are asked to submit the "Questionnaire."
Please present your passport and immigration card.
Claim your baggage from the carousel of your flight.
Passengers connecting to domestic flights should claim their baggage and check it in once again at the Domestic Connection Counter.
Customers with goods to declare must turn in their Customs Declaration forms here.
Check-in
Security Check / Priority Lane (Fast Lane)
Immigration
See "ANA Duty Free Shop" for more information.
The wing shuttle is an unmanned vehicle running automatically between the passenger terminal building and south/north wings. The stations are located in the south and north parts of the international transit lounge. The two wing shuttles run from the wing shuttle station building to the terminal station and to the midway station, respectively. Please choose the destination according to your boarding gate number.
ANA check-in counters are located on the 4th floor.
Submit your ticket and passport at the ANA check-in counter. Check in baggage and receive boarding pass.
Go through the security search and x-ray inspection.
Eligibility for usage of Fast Lane
Business class customers
ANA Diamond Service members (accompanied by one travel companion is available by entering together)
Please present your boarding pass and the fast lane ticket which you will receive upon check-in. If you have completed the check-in by online check-in or by using an International Self-Service Check-in machine, proceed to the fast lane after receiving the fast lane ticket at the check-in counter of Kansai International Airport.
Please present your passport and immigration card.
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