Receipts (International Flights)

After purchasing a ticket, a receipt will be sent to the email address specified during reservation. You can also display and print your receipt from the ANA website.

Regarding Japanese invoice system

Receipts that have met the requirements of the invoice system can be displayed on the ANA website.
(ANA Registration Number: T1010401099027)
If you are requesting the above receipts, you will need to provide the date on which the taxable assets were transferred (actual departure date).
In addition to your receipt, please keep your boarding pass or e-Ticket Itinerary Receipt as a document with the written actual departure date. For segments within Japan that are included in international flight tickets, Security Certificate and Boarding Information forms can be used in the same way.
Because ANA's air transportation business is permitted to deliver qualified simplified invoices as specified in Article 70-11(4) of the Order for Enforcement of the Consumption Tax Act, the receipt issued will be a qualified simplified invoice.

*

Note that if you have a receipt that does not have the ANA Registration Number listed on it, you can display a receipt that lists the registration number by using the Receipt Web Display Service.

INDEX

Regarding receipt issuance

Receipt Web Display Service

Terms of Use

Displayable period

Other service details

Receipt application form

Sample Receipt

Terms of Use

Delivery

Regarding receipt issuance

Receipt Web Display Service

Displayable period

Other service details

Receipt application form

Sample Receipt

Delivery

Regarding receipt issuance

From February 1, 2024, we are no longer able to issue receipts for the following at airports and Reservation and Customer Service Centers throughout Japan.

Combining multiple receipts into one receipt
Dividing one receipt into multiple receipts
Issuing a receipt for an amount different from the amount received

We apologize for any inconvenience this may cause and appreciate your understanding.

Receipt Web Display Service

You can display and print your receipt data from Displaying (Printing) Receipt. Please have your ticket number ready.

Displaying (printing) receipt

Terms of Use

You can use this service for tickets and optional services (excluding Bid My Price) purchased from ANA (including Flight Awards).

*

Optional Services can be found here.

The "Receipt Web Display Service" may not be used in the following cases.

EMD (fee/charge)
The portion of the airfare not covered by the surcharge for the itinerary change
For purchase from a travel agency *
- *
  
  Please make your request at the point of purchase.

There may be other cases in which you cannot use the "Receipt Web Display Service." In such cases, requests can be made by receipt Application Form.

Displayable period

Receipts can be displayed if the following 2 periods are met.

From the date of purchase until 90 days after the departure date of the final sector of the itinerary
Within 2 years of the ticket issue date

Other service details

You can change the name on the receipt in Japanese or English as desired.
You can also display and print a detailed breakdown (fare/tax/fee details. etc.) of the receipt.

Displaying (printing) receipt

Receipt application form

You can request receipt issuance.

ANA Mileage Club Member Passengers

General Customers

If you are unable to use the "Receipt Web Display Service" or if you have paid in foreign currency and would like a receipt that meets the requirements of the invoice system, please submit a request using the application form.
For customers who have paid in foreign currency, the reservation center will issue it upon request.
Receipts can be issued in Japanese or English only.
(For an example of how it will be indicated on the receipt, please see the Remarks field in the sample receipt below.)

Sample Receipt

Terms of Use

You can use this service for tickets and optional services purchased from ANA (including Flight Awards).

*

Optional Services can be found here.

Delivery

You can choose postal mail or email. Delivery will take a week to 10 days.

*

When there are a high number of inquiries, delivery may take more than 10 days.

Email

This will be sent to the email address registered in your reservation record.
Postal mail

Delivery is available to addresses within Japan.

Notes

Receipts cannot be reissued. (The Receipt Web Display Service can be used any number of times within the issue period.)
If you have purchased your ticket through a travel agency, please make your request at the point of purchase. ANA cannot issue such receipts.
If you have made a reservation for an international tour via the ANA website, request a receipt from the inquiries page for international travel products (e.g., tours and hotels).
In the case of tickets purchased using "ANA SKY Coins" or "ANA Redemption Coupons", the amount of "ANA SKY Coins" or "ANA Redemption Coupons" will be stated in the proviso.
Receipts for 1 passenger will be issued for each request. If accompanying passengers wish to receive their own receipts, separate requests for each passenger must be submitted.

Contact us

Frequently Asked Questions

Make Your Inquiry Using Our Chatbot

INDEX

Regarding receipt issuance

Receipt Web Display Service

Terms of Use

Displayable period

Other service details

Receipt application form

Sample Receipt

Terms of Use

Delivery

Regarding receipt issuance

Receipt Web Display Service

Displayable period

Other service details

Receipt application form

Sample Receipt

Delivery

Regarding receipt issuance

From February 1, 2024, we are no longer able to issue receipts for the following at airports and Reservation and Customer Service Centers throughout Japan.

Combining multiple receipts into one receipt
Dividing one receipt into multiple receipts
Issuing a receipt for an amount different from the amount received

We apologize for any inconvenience this may cause and appreciate your understanding.

Receipt Web Display Service

You can display and print your receipt data from Displaying (Printing) Receipt. Please have your ticket number ready.

Displaying (printing) receipt

Terms of Use

You can use this service for tickets and optional services (excluding Bid My Price) purchased from ANA (including Flight Awards).

*

Optional Services can be found here.

The "Receipt Web Display Service" may not be used in the following cases.

Flight reservation change charges and cancellation charges
Following a change of itinerary, the total flight ticket amount including fare differences
Following a change of itinerary, the amount of the original ticket
- *
  
  Only receipts for additional charges can be issued following a change of itinerary.
Tickets purchased via a travel agency (please contact the agency from which you purchased the ticket)
Tickets issued by another airline (please contact the airline from which you purchased the ticket)

There may be other cases in which you cannot use the "Receipt Web Display Service." In such cases, requests can be made by receipt Application Form.

Displayable period

Receipts can be displayed if the following 2 periods are met.

From the date of purchase until 90 days after the departure date of the final sector of the itinerary
Within 2 years of the ticket issue date

Other service details

You can change the name on the receipt in Japanese or English as desired.
You can also display and print a detailed breakdown (fare/tax/fee details. etc.) of the receipt.

Displaying (printing) receipt

Receipt application form

You can request receipt issuance.

ANA Mileage Club Member Passengers

General Customers

If you are unable to use the "Receipt Web Display Service," please make your request using the application form.
For payments in a foreign currency, our Reservation Centers will issue a receipt that meets your invoice reporting requirements if desired. This can also be requested via the application form.
Receipts can be issued in Japanese or English only.
(For an example of how it will be indicated on the receipt, please see the Remarks field in the sample receipt below.)

Sample Receipt

Terms of Use

You can use this service for tickets and optional services purchased from ANA (including Flight Awards).

*

Optional Services can be found here.

Delivery

You can choose postal mail or email. Delivery will take a week to 10 days.

*

When there are a high number of inquiries, delivery may take more than 10 days.

Email

This will be sent to the email address registered in your reservation record.
Postal mail

Delivery is available to addresses within Japan.

Notes

Receipts cannot be reissued.
Will not be issued by ANA if purchased at a travel agency. Please contact the establishment where you made your purchase.
If you have made a reservation for a tour via the ANA website, request a receipt from the inquiries page for travel products (e.g., tours and hotels).
Receipts for 1 passenger will be issued for each request. If accompanying passengers wish to receive their own receipts, separate requests for each passenger must be submitted.
In the event of a refund, receipts for cancellation fee will be issued.
For flight tickets purchased using ANA SKY COINS, the amount of ANA SKY COINS used will be listed in a proviso.