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This page contains contact telephone numbers for International flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for International flights and canceling reservations.
As of Wednesday, February 12, 2020, we have ended the day's departure/Arrival Information service using the automated voice response system.
The information counter hours of operation (Japanese/English) have been changed as follows.
Business hours (Japan Standard Time)
International (Including Award Tickets) 8:00 - 19:00, 22:00 - 8:00 (open year around)
We apologize for any inconvenience this may cause.
You can also confirm reservation changes and flight status online.
Use our automatic chat response service.
Introducing ANA Chatbot