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Applicable passengers are able to settle their expenses online via PC or mobile phone.
Please prepare receipts showing expenses incurred as accommodation and/or transportation costs.
Notification is sent to your email address, SMS and ANA App which you registered upon reservation.
Please apply for settlement of your expenses within 30 days from the scheduled departure date. (Date of flight cancellation or delay)
Although it normally takes approximately 10 to 14 days to confirm application details after an application is submitted, it may take approximately one month depending on the circumstances (e.g. in the case of large numbers of flight delays/cancellations).
If you have any questions about how to use the Apply for Compensation site, please refer to the Information on Compensation.
For details on the reimbursement of various expenses, including examples of eligible expenses, please refer to Information on various expenses associated with Involuntary Changes due to ANA's responsibilities such as aircraft maintenance..
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By checking the Keep Me Logged In box on the login screen, you will not need to re-enter your membership number or password for subsequent logins.
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
MILES-1
ANA SKY COINS-1
Premium Point / Point on ANA -1 / -1
Japan / 日本
USA / アメリカ合衆国
Canada / カナダ
Mexico / メキシコ
Italy / イタリア
United Kingdom / イギリス
France / フランス
Germany / ドイツ
Benelux / ベルギー・オランダ・ルクセンブルグ
Sweden / スウェーデン
Turkey / トルコ
Korea / 韓国
Singapore / シンガポール
Thailand / タイ
Indonesia / インドネシア
Vietnam / ベトナム
Malaysia / マレーシア
Philippines / フィリピン
India / インド
Australia / オーストラリア
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