Kansai International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Notice
  • Some airport shuttle service will be out of service until further notice.

Arrival

  • 1 Quarantine　
  • 2 Immigration　
  • 3 Baggage Claim　
  • 4 Customs　

Arrival Terminal

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Quarantine

*All passengers arriving from Bangkok, Kuala Lumpur, Singapore, Yan-gon, Bombay, and Denpasar are asked to submit the "Questionnaire."

Immigration

Please present your passport and immigration card.

Baggage Claim

Claim your baggage from the carousel of your flight.
Passengers connecting to domestic flights should claim their baggage and check it in once again at the Domestic Connection Counter.

Customs

Customers with goods to declare must turn in their Customs Declaration forms here.

Departure

Departure terminal

  • 1 Check-in　
  • 2 Security Check　
  • 3 Immigration　
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See "ANA Duty Free Shop" for more information.

Wing Shuttle

The wing shuttle is an unmanned vehicle running automatically between the passenger terminal building and south/north wings. The stations are located in the south and north parts of the international transit lounge. The two wing shuttles run from the wing shuttle station building to the terminal station and to the midway station, respectively. Please choose the destination according to your boarding gate number.

Check-in

Submit your ticket and passport at the ANA check-in counter. Check in baggage and receive boarding pass.

Security Check

Go through the security search and x-ray inspection.

Priority lanes for security check ： Fast　Lane　

Eligibility for usage of Fast Lane
　- Business class customers
　- ANA Diamond Service members (accompanied by one travel companion is available by entering together)
Please present your boarding pass and the fast lane ticket which you will receive upon check-in. If you have completed the check-in by online check-in or by using an International Self-Service Check-in machine, proceed to the fast lane after receiving the fast lane ticket at the check-in counter of Kansai International Airport.

Immigration

Please present your passport and immigration card.