Service Limitations During System Migration Period

From May 19 to the end of June 2026 (planned), the Japan domestic and international passenger service systems will be integrated to a new system by airport.
During this system migration period, some airports will be operating on the pre-integration system while others will have migrated to the new system. This will result in restrictions on some domestic services and differences in procedures between airports.
We sincerely apologize for any inconvenience this may cause.

About the System Migration Period
Period: May 19 to the end of June 2026 (planned)

During the above period, the handling of certain Japan domestic flight services will differ depending on whether an airport is pre-integration or migrated to the new system.
Please refer to the table below, using your flight's departure date and departure airport, to determine whether the airport is pre-integration or already migrated to the new system. Based on the schedule, please check the details regarding service limitations.

System Migration Schedule

Departure Date	Pre-integration Airports	Airports that has already migrated to the new system
May 19 to the end of June 2026 (planned)	Details regarding the system migration schedule will be announced around April.

Details of Service Limitations for Pre-integration Airports

Reservation Change with Flights Boarding on or after May 19

Due to renewal of fares, flights departing before or on May 18, 2026 cannot be changed to flights departing on or after May 19, 2026.
In the case of any changes being made due to personal reasons, regardless of fare, please request a refund and make a new reservation for your desired itinerary. A cancellation fee will apply for refunds.

Seat Reservations

For flights departing from a Pre-integration Airport, seat reservations cannot be made from 48 to 24 hours before the departure time. For fares that allow Advance Seat Reservation, your seat reservation must be made no later than 48 hours before the departure time, or when completing your check-in online or at an airport counter.

*

Please see List of Fares for fares that allow Advance Seat Reservation.

Self-Service Check-in Machine

Passengers with connecting flights (connect from a Pre-integration Airport to an airport that has already migrated to the new system) may not be able to use self-service check-in machines.
Please use online check-in or check-in at an airport counter.

Standby at the Airport

If you wish to make an airport standby, services may differ between Pre-integration Airports and airports that has already migrated to the new system those using the new system.
Please see Standby at the Airport for details of services at Pre-integration Airports.

Upgrade standby is not available at Pre-integration Airports.

Check-in for Partner Airline-Operated Flights

For partner airline-operated flights*2, online check-in via the ANA Website/ANA App will continue to be available for Pre-integration Airports.
Please complete the online check-in using the URL in the "Check-in Information" notification from the operating airline.

* 2

Eligible partner airlines include AIRDO (ADO), Solaseed Air (SNJ), StarFlyer (SFJ), IBEX Airlines, and Oriental Air Bridge (ORC).
Flights operated by operated by Japan Air Commuter (JAC) or Amakusa Airlines (AMX) are excluded.

ANA App

For flights departing from Pre-integration Airports, the "Change Seat" and "Start check-in" buttons will not appear on the main screen of the ANA App from 24 hours prior to your scheduled departure time. Instead, the "Check in Online/Confirm Reservation" button will be displayed.
For online check-in, seat changes and other functions, please proceed via the "Check in Online/Confirm Reservation" button.

Details of Service Limitations for Airports that has already migrated to the new system

Reservation Change with Flights Boarding on or after May 19

Standby at the Airport

The standby at the airport service differs between Pre-integration Airports and Airports that has already migrated to the new system.
Please see here for details of services at airports that has already migrated to the new system.

At airports that has already migrated to the new system, upgrade standby cannot be requested via the ANA website or ANA app. If you wish to request an upgrade standby, please contact an airport staff.

Check-in for Partner Airline-Operated Flights

For partner airline-operated flights*3, online check-in will be available via each partner airline's website for airports that has already migrated to the new system.
If your first flight segment is an ANA-operated flight and you are connecting to a partner airline-operated flight that allows Through Check-in, you can use online check-in via the ANA Website/ANA App. Please complete the online check-in using the URL in the "Check-in Information" notification from the operating airline.