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MatsukiyoCocokara Points [Redeem Partner Points]

  • Using Miles

10,000 miles can be used to redeem 10,000 MatsukiyoCocokara Points.

  • Service is available in Japanese only.

Eligibility

Matsumoto Kiyoshi Point Card members, Matsumoto Kiyoshi Member's Credit Card members, Matsumoto Kiyoshi official app members, MatsukiyoCocokara Point Card members
Please see the Matsumoto Kiyoshi Group homepage for more information on MatsukiyoCocokara Points.

Cocokara Club Card members, Cocokara official app members, MatsukiyoCocokara Point Card members
Please see the Cocokarafine Group homepage for more information on MatsukiyoCocokara Points.

Notes

  • Applications will be invalidated if there are any issues with the MatsukiyoCocokara member information (for example, incorrect number of digits) or if the member number does not exist.
    The deducted miles will then be returned after approximately 2 weeks. (Customers will not be individually contacted.) Please note that miles that have expired at the time of refund processing cannot be refunded.

  • MatsukiyoCocokara Official App members will be unable to exchange for a short period of time.

  • If you enter even a single digit for the member number incorrectly, or if you enter another member's member number, it will not be possible to transfer the points to the correct member number.
    In this instance, the ANA miles used for redemption cannot be refunded either, and we therefore kindly request that you check the member number without fail before completing your application.

  • Please note that it takes approximately one month to be reflected if redeeming before and after your miles for awards on Saturdays, Sundays, public holidays, Golden Week, Obon holiday(August), and New Year holidays.

  • Service is available in Japanese only.

  • A redemption rate of 10,000 miles = 5000 MatsukiyoCocokara points will apply to the third Matsumoto Kiyoshi Point redemption made in the same fiscal year (i.e., from April 1 until the following March 31). For further details, please see [Partner Points] Redemption Rate from 3 Units.

  • Redemption rates are subject to change.

  • When applying, please check that the customer name shown after logging in matches the cardholder name belonging to the Matsumoto Kiyoshi Point Card member, Matsumoto Kiyoshi Member's Credit Card member, Matsumoto Kiyoshi official app member, Cocokara Club Card member, Cocokara official app member and/or MatsukiyoCocokara Point Card member.

  • Redeemed MatsukiyoCocokara Points will be available for use approximately one month after your application is made.

  • After an application is submitted, the redemption cannot be canceled and points cannot be refunded back into your mileage account as miles. Please redeem partner company points or benefits after confirming the relevant terms and conditions.

  • You can apply for this benefit from the Members-only Features on the ANA website.

How to Apply

Click the Redeem MatsukiyoCocokara Points button to proceed.

  • Login is required for application.

(Text is available in Japanese only.)

  • If you incorrectly enter the member number associated with the card onto which you wish to charge the redeemed points, you will not be able to redeem the points or receive a mileage refund. We therefore kindly request that you check the member number without fail before completing your application.

  • MatsukiyoCocokara Official App members will be unable to exchange for a short period of time.

Membership Level

Matsumoto Kiyoshi Point Card

Image of card/app
Membership number required for redemption

17 digits indicated below the barcode on the reverse side of the card

Points to Note
  • Points cannot be redeemed with 13- or 16-digit membership numbers.

Matsumoto Kiyoshi Member's Credit Card

Image of card/app
Membership number required for redemption

13 digits indicated below the barcode on the reverse side of the card

Points to Note
  • Points cannot be redeemed with 16 or 17-digit membership numbers.

Matsumoto Kiyoshi Official App

Image of card/app
Membership number required for redemption

17-digit member number

Cocokara Club Card

Image of card/app
Membership number required for redemption

15 digits indicated below the barcode on the reverse side of the card

Cocokara Official App

Image of card/app
Membership number required for redemption

15-digit member number

MatsukiyoCocokara Point Card (17 digits)

Image of card/app
Membership number required for redemption

17 digits indicated below the barcode on the reverse side of the card

Points to Note
  • Points cannot be redeemed with 15-digit membership numbers.

MatsukiyoCocokara Points (15 digits)

Image of card/app
Membership number required for redemption

15 digits indicated below the barcode on the reverse side of the card

Points to Note
  • Points cannot be redeemed with 17-digit membership numbers.

Inquiries

Matsumoto Kiyoshi

Cocokarafine