Inquires for If you have not received your ANA Card.
JCB (enrollment inquiries only)
Mobile phone users, please call the following number instead. (toll call)
Hours of operation: 9:00 a.m. - 5:00 p.m. (except Sundays, holidays and during the New Year)
SMBC VISA Card enrollment information
- Hours of operation:
Monday - Friday 9:00 a.m. - 7:00 p.m.
Weekends and national holidays 9:00 a.m. - 5:00 p.m.
- *except 12/30 - 01/03
Diners Club call center
(Monday - Friday 10:00 a.m. - 8:00 p.m. Weekends and national holidays 10:00 a.m. - 6:00 p.m. *except 12/30 - 01/03)
Hours of operation: 24 hours a day, 365 days a year
Hours of operation: 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, National holidays)