Inquires for If you have not received your ANA Card.
JCB (enrollment inquiries only)
Mobile phone users, please call the following number instead. (toll call)
Hours of operation: 9:00 a.m. - 5:00 p.m. (except Sundays, holidays and during the New Year)
SMBC VISA Card enrollment information
Hours of operation:10:00 a.m. - 5:00 p.m. (except 12/30 - 1/3)
Diners Club (enrollment inquiries only)
- Hours of operation:
Monday to Friday: 10:00 a.m. -8:00 a.m.
Weekends and national holidays 10:00 a.m. - 6:00 p.m.
- *except 12/31 - 01/03
Hours of operation: 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, National holidays)