Booking.com

Make your reservation with Booking.com for options both at home and abroad, from hotels to Japanese-style inns (ryokans) and standalone properties. Pick the perfect one for you with over one million options available worldwide across a variety of accommodation types. You can make your reservations immediately, with payment available at the location. Choose from a wide range of plans with changes/cancellations available right up to your stay. Enjoy safe, low-cost travel with a lowest price guarantee and Japanese language customer support available 24 hours a day, 365 days a year.

(Text is available in Japanese only.)

About Mileage Accrual

Mileage Accrual for this Merchant

Earn 1 mile for every JPY 200 spent

Points to Note Regarding this Merchant
  • *Mileage will be accrued 2 to 3 months after checking out of your reserved accommodation (inside/outside Japan). The exchange rate at the time will apply.
  • *If you finish making a reservation on Booking.com and wish to make another, please do so via ANA Mileage Mall.
  • *Some benefits on Booking.com may not apply.
  • *Please note that mileage accrual will not be available in the following situations.
    • - Reservations not made via ANA Mileage Mall.
    • - Accessing partner site pages directly using a bookmark, etc.

[Notice regarding the Bonus Miles campaign]

  • *During the campaign period, “Bonus Mile rate” and “Bonus Mile campaign period” will be displayed in the "Mileage Accrual for this Merchant".
  • *Reservations during the campaign period will be applied regardless of the date of use/stay.
    • - For some campaigns, the date of use/stay will be specified.
  • *The campaign is subject to change or stop without notice.

Timing of Mileage Accrual

After purchase or registration, approximately 2-3 months will be required for the miles to be credited to the mileage balance.

Points to Note Regarding Mileage Accrual

  • *Consumption tax, delivery charges, service fees, etc., are not eligible for mileage accrual.
  • *Miles are accrued only when the partner website is accessed via this page. Product purchases and service requests through websites other than ANA's partner website are not eligible for mileage accrual. Please make sure to access the partner website through this ANA webpage.
  • *Product prices, quantities, delivery fees and other service charges, and promotion details are subject to change. Please check the website of the relevant partner company for the latest information.
  • *Mileage accrual may be subject to delay depending on product delivery or service application status.
  • *Miles may not be accrued if the corresponding purchase or application for the above merchant is canceled or not officially completed.
  • *Please enable cookies in your internet browser before using the website.(Customers using Safari for Mac OS X will not be able to use the website under default settings. Please access the website after selecting "Always" for the Accept Cookies setting.)
  • *There may be cases when miles are not accrued due to the browser's Javascript and cookies being restricted by virus protection software, etc. Customers are asked to temporarily disable such restrictions on their own volition in order to use the website.
  • *Please retain all relevant information (order numbers, order confirmation emails, etc.) until after the mileage has been credited to your mileage account.

Inquiries

Inquiries about This Merchant

http://www.booking.com/content/cs.en-us.html?aid=396638

  • *Purchases or registrations via this link are not eligible for mileage accrual.

Inquiries Related to ANA Mileage Mall, Including Mileage Accrual

ANA Mileage Mall Inquiries

Please use this page to submit inquiries. (Text is available in Japanese only.)

Inquiries Related to ANA Mileage Club

ANA Mileage Club Service Center

  • *Please have your ANA Mileage Club membership number and password ready before making an inquiry.

0570-029-709 (toll call number, fixed rate within Japan)

03-6741-1120 (toll call number, for customers calling from outside Japan)

Please follow the voice guidance system and select [3] for mileage service inquiries.

Communicator Response Service Hours
Monday to Friday: 09:00-19:00 (JST); Saturday: 09:00-17:00 (JST); Not available on Sundays, national holidays, and the year-end/New Year holiday period.

Points to Note When Using ANA Mileage Mall

ANA Mileage Club Members with Inquiries Related to ANA Mileage Club

  • *ANA Mileage Mall is a service that is provided and managed by All Nippon Airways Co., Ltd. The content on each partner company website is presented in accordance with the official website of the relevant partner company.
  • *ANA Mileage Mall is only available to ANA Mileage Club members.

Logging In

Your ANA Mileage Club membership number and password are required when using ANA Mileage Mall, as purchase information is linked to your ANA mileage Club account. Those who have not registered as ANA Mileage Club members will need to do so before using ANA Mileage Mall. After registering for and logging into your ANA Mileage Club account, the login will be automatically extended when accessing partner company websites. Your ANA Mileage Club membership number and password will be used in accordance with ANA's privacy policy for the purpose of mileage accrual only. This information will not be used for any other purposes.

Cookies

Please enable cookies in your internet browser when using ANA Mileage Mall.
There may be cases when miles are not accrued due to cookies being disabled.

Frequently Asked Questions

If you have any questions related to ANA Mileage Mall, please refer to the FAQ page.

Applicability

Usage by partner company websites, including for product delivery, complies with the relevant partner company website's terms of use.

Disclaimer and Limitation of Liability

  • *ANA assumes no responsibility for any damage or loss arising out of or in connection with the provision of information on partner company websites or any outcomes resulting from the use of said information. ANA also assumes no responsibility for the legality, integrity, intellectual property rights, or accuracy of said information.
  • *ANA will not be liable to pay compensation for any damage or loss arising from system-related failures or malfunctions.
  • *ANA assumes no responsibility for any damage or loss arising from the suspension or stoppage of ANA Mileage Mall, or the revision, addition, or deletion of ANA Mileage Mall service content.
  • *ANA will not be liable for any damage or loss to computers and other peripheral devices, or any damage or loss due to viruses or security breaches, which result from accessing or downloading from ANA Mileage Mall, partner company websites, or other third party websites.
  • *ANA assumes no responsibility for negotiations, fulfillment of obligations, and other transactions with third parties which are executed through ANA Mileage Mall.
  • *ANA assumes no responsibility for any damage or loss arising from delays, revisions, suspension or abolition, loss of user registered information, or other reasons related to the administration of ANA Mileage Mall.

Intellectual Property

  • *All rights (proprietary rights, intellectual property rights, image rights, publicity rights, etc.) to materials on ANA Mileage Mall and partner company websites, including content (text, photographs, graphics, music, audio, etc.), layouts, designs, structures, systems, etc., are the property of ANA or the respective third party rights holders.
  • *Actions which infringe upon any rights related to ANA Mileage Club, including intellectual property rights such as copyrights, without the respective rights holder's permission are expressly forbidden. Reproduction of any ANA Mileage Mall content, etc., without permission is also expressly forbidden.

Personal Information

For details related to the handling of personal information, please refer to the Managing Personal Information section of ANA's Privacy Policy. ANA assumes no responsibility for the handling of personal information on partner company websites or other third party websites.