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ANA Mileage Club Service Center

Hours of operation

  • Domestic flights/Flight awards reservations (Select 1):8:00a.m. - 8:00p.m. (7 days a week / year round)

  • International flights/Flight awards reservations (Select 2):24 hours (365 days a year)

  • Inquiries about Mileage (Select 3):

    Monday - Saturday 9:00a.m. - 5:00p.m.(except Sundays, National holidays and New Year holidays)

  • ANA Premium members and ANA Card members may call the phone number for members-only service desk in "My Menu" from the Top page of ANA Website(PC) by logging in.

Where to send retroactive registration documents for international flights

"Retroactive Registration Desk," ANA Mileage Club Service Center

Kamata Post Office District


Contact Information Outside of Japan