Additional Baggage Allowance on ANA International Flights

Use miles to pay excess baggage charges on ANA international flights and effectively increase your free baggage allowance.

Eligible Customers

  • ANA Mileage Club members (primary members)
  • Persons who have been registered as award users by primary members

Eligible Itineraries and Airports

Itineraries

Only itineraries with ANA-operated flights which were reserved under ANA flight numbers.

  • Connections are allowed only the connecting flights are ANA-operated flights which were reserved under ANA flight numbers.
  • Flights operated by other airlines and ANA-operated flights which were reserved under another airline's flight number are not eligible.
  • If an itinerary includes international flight connections, domestic sectors which are subject to international baggage rules will also be eligible.

Airport

All airports served by ANA-operated flights.

Required Mileage

  • The symbol "=" indicates the departure and arrival locations.
Number of Pieces Allowed is Exceeded (Excess Baggage Charge Per Piece)
Asia/Oceania = North America/Hawaii/Europe/Africa/Middle East 20,000 miles
Within Asia/Oceania (Excluding Japan) 10,000 Miles
Within Japan 5,000 miles
Weight is Exceeded (23-32 kg)
Asia/Oceania = North America/Hawaii/Europe/Africa/Middle East 6,000 miles*1
Within Asia/Oceania (Excluding Japan) 6,000 miles*1
Within Japan 1,000 miles
Weight is Exceeded (32-45 kg)
Asia/Oceania = North America/Hawaii/Europe/Africa/Middle East 20,000 miles
Within Asia/Oceania (Excluding Japan) 20,000 miles
Within Japan 5,000 miles
Total Linear Dimensions are Exceeded (158-292 cm)
Asia/Oceania = North America/Hawaii/Europe/Africa/Middle East 20,000 miles
Within Asia/Oceania (Excluding Japan) 20,000 miles
Within Japan 5,000 miles
  • *1.The excess baggage charges for weight exceedance (23-32 kg) apply to tickets issued from April 1, 2015.

Procedures

  1. After making a reservation for an ANA-operated flight under the ANA flight number, check in your baggage at the check-in counter or Baggage Drop-Off counter on the day of departure.
  2. Present your ANA Card or AMC card and inform the counter staff that you wish to use miles toward excess baggage charges.
    Registered award users who are not traveling with the primary member are required to provide the name and 10-digit AMC membership number of the primary member on the day of departure. (ANA staff will deduct the miles from the relevant mileage account at that time.)
  • Miles and cash (credit card) cannot be used in conjunction to pay excess baggage charges.
Notes
  • After miles have been used for excess baggage charges, the redemption cannot be canceled and miles cannot be refunded back to the mileage account.
  • Customers using ANA Card Family Miles Service are not eligible.
  • Receipts are not issued for amounts which are paid with miles.

Contact

Contact by phone

ANA Mileage Club Service Center
ANA Mileage Club Service Center: Select (3) for Mileage Service Inquiries

For Customers Outside Japan
Contact Information