* A Passenger Facility Charge (Applicable for designated airports only) will be added to the fare.
Applicable to passengers 12 years of age and older flying in Premium Class seats.
Reservation and Purchasing Period
From 09:30 (JST) 355 days prior to the departure date up to the departure date itself.
|Date of Reservation||Payment Deadline|
|3 or more days prior to the boarding date||Within 3 days including the date of reservation|
|Within 2 days prior to the boarding date||20 minutes prior to departure|
* When reserving multiple flights which have different payment deadlines, the earliest payment deadline will be applied to the entire reservation.
Tickets are valid for 1 year (up and including the same date as that of ticket issue one year later) from their date of issue (date of purchase*). Reserved tickets are valid only for the concerned flight, so if they are not changed or cancelled prior to the departure of the concerned flight, they may not be used for any other flights.
* For tickets purchased at convenient stores, the date of purchase is the date on which payment is actually received.
Reservation changes for the same sector are permitted before the departure date. However, the name of the passenger, the segment, and the airline to be used cannot be changed.
Refer to this information regarding destination airport changes for routes departing from and arriving at Tokyo, Osaka, the Northern Kyushu region (Fukuoka/Kitakyushu/Saga), and Hiroshima/Iwakuni.
Fare adjustment is required when the fare of the purchased ticket and that of the actual flight differs.
See here for the information regarding fare type changes.
Refunds can be applied for up until 30 days after the flight ticket's expiration.
Charge (Refund charge and Cancellation charge) will be applied.
Changing to Economy Class
Tickets may be changed to Economy Class without prior notice due to operational reasons (including aircraft changes, flight delays/cancellations).
For tickets that have already been purchased, the amount refunded will be the difference between the purchased fare and ANA FLEX for the relevant flight, and will be based on the ticket's fare basis date.
* Please note that when using Economy Class, the mileage accrual rate will be 100% and Boarding Points will be 400 points.