Boarding procedures

The boarding procedures for ANA Domestic Flights are as follows. Your understanding and cooperation would be highly appreciated.

Information
  • <From October 1, 2018> Changes have been made to boarding procedures for Japan domestic flights.
    Passengers will be asked to board in accordance with the boarding group printed upon their airport-issued boarding pass and security certificate.

Boarding priorities at a Domestic Flight boarding gate

1. Pre-boarding processing service

Passengers eligible for pre-boarding processing service

【Eligible passengers】
・Passengers requiring assistance (e.g., wheelchair users, those with small children aged 2 and under)

Your boarding ticket will be processed before boarding begins.Once the aircraft becomes operational, you will be boarded first.

* If you wish to use this service, please contact ANA's boarding gate staff at your earliest convenience.
* Please note that the service may not be available in some cases depending on the flight status.

2. By Boarding Group : Numerical Group Order

Boarding
Order
Group1 Group2 Group3・4
ANA MILEAGE CLUB Diamond

Diamond Service Members

ANA MILEAGE CLUB Platinum

Platinum Service Members

ANA SUPER FLYERS CARD ANA MILEAGE CLUB

Super Flyers Members

STAR ALLIANCE GOLD

Star Alliance Gold Members

Premium Class

Premium Class Passengers

For All Passengers

* Depending on the aircraft type, passengers sitting at the rear of the aircraft or in window seats may be asked to board before those sitting at the front or in aisle seats.

Please come to the boarding gate at least 10 minutes prior to your departure.

【Other Information】
Multiple boarding entrances are set up based on seat alphabets for boarding of a large-capacity aircraft.

  • * This may not apply at some airports even for large-capacity aircraft operations.
  • * Please follow the instructions given by the ground staff or indicated on the information guideboard at the boarding bridge when boarding the airplane.
Boarding gate information
  • * The image is an example for some aircraft models. Please follow the instructions given by the ground staff or indicated on the information guideboard at the boarding bridge when boarding the airplane.