Domestic Travel Product Purchases

ANA SKY COINS can be used on Japan domestic travel products if the travel representative is the ANA Mileage Club member who owns them, or a family member within 2 degrees of kinship who has been registered as an award user. The person requesting the travel product (the representative) must make the reservation. Click here for details. (Text is available in Japanese only.)

ANA SKY COINS can only be used for lump sum payments. (They cannot be used for payment of application fees, outstanding balances, etc.)

ANA SKY COINS cannot be used if the reservation is waitlisted upon completion.
However, when a reservation is secured, the ANA SKY COINS which are valid at that time can be used. Please contact ANA Traveler's Domestic Tour Services Desk by telephone before the payment deadline indicated in the reservation confirmation email.

For each reservation, only 1 logged in ANA Mileage Club member can use ANA SKY COINS. (In other words, multiple ANA Mileage Club members cannot combine their respective ANA SKY COIN balance.)

The handling of reservations will be in accordance with the travel terms and conditions.

If the customer requests the cancellation based on their own reasons or if their flight is cancelled due to bad weather (reasons beyond ANA's control), any ANA SKY COINS which have expired at the time of the refund request will not be refunded.

If a tour is canceled due to a flight cancellation that was caused by equipment malfunctions, all ANA SKY COINS that were used for payment will be refunded.

The ANA SKY COINS used for the purchase will be prioritized when deducting any applicable refund and cancellation charges.

Receipts cannot be issued by airport self-service check-in machines or the ANA website's Receipt Web Display Service.

Please note as procedures differ from those for flight ticket purchases.

ANA SKY COINS can be used on Japan domestic travel products if the travel representative is the ANA Mileage Club member who owns them, or a family member within 2 degrees of kinship who has been registered as an award user. The person requesting the travel product (the representative) must make the reservation. Click here for details. (Text is available in Japanese only.)

ANA SKY COINS can only be used for lump sum payments. (They cannot be used for payment of application fees, outstanding balances, etc.)

ANA SKY COINS cannot be used if the reservation is waitlisted upon completion.
However, when a reservation is secured, the ANA SKY COINS which are valid at that time can be used. Please contact ANA Traveler's Domestic Tour Services Desk by telephone before the payment deadline indicated in the reservation confirmation email.

For each reservation, only 1 logged in ANA Mileage Club member can use ANA SKY COINS. (In other words, multiple ANA Mileage Club members cannot combine their respective ANA SKY COIN balance.)

The handling of reservations will be in accordance with the travel terms and conditions.

If the customer requests the cancellation based on their own reasons, ANA SKY COINS which have expired at the time of the refund request will not be refunded.

If the tour is canceled due to force majeure, such as bad weather, or flight cancellations caused by ANA, such as aircraft maintenance, we will refund the full amount of ANA SKY COINS used.

The ANA SKY COINS used for the purchase will be prioritized when deducting any applicable refund and cancellation charges.

The "Receipt Web Display Service" on the ANA website is not available.

Please note as procedures differ from those for flight ticket purchases.