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How to Apply for
ANA Domestic Upgrade Awards

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Return to Upgrade Awards List

Notes

  • ANA Domestic Upgrade Awards will be available for flights boarding on/after May 19, 2026.

  • For flights departing on/after May 19, 2026, the descriptions on the reservation search page for Japan domestic flights will change from "Premium Class" and "Economy Class Seat" to "First Class (Premium Class)" and "Economy Class" respectively.There are no plans for any changes to the service following this change in terminology.

How to Request This Service

Upgrade requests are accepted via the ANA Website.

In some cases, applications are not available via the ANA Website. In this instance, we kindly ask that you contact us by phone.

  • Seat reservations for the class to which you wish to upgrade will be available once your upgrade is confirmed.Depending on availability, you may not be able to make a reservation for your preferred seat.

Applying via the ANA Website

Applying for Upgrade Awards
  • *

    After logging in, proceed to the Upgrade Reservation screen from the ANA Domestic Flight Awards menu.

  • *

    In order to combine family members' miles to redeem flight awards using the ANA Card Family Miles service or the ANA Mileage Club Family Account Service (AFA), the primary member (representative) must log in and submit an application.

Make Reservations by Phone

ANA Mileage Club Service Center
  • *

    Please select "Japan Domestic Flights/Flight Awards Reservations (1)".

  • *

    For customers outside Japan, please check Contact Information.

Cases Where Applications Are Not Available via the ANA Website

  • If the passengers are traveling with infants.

  • If the passenger is already checked in and has a connecting flight, etc.

  • If changing a reservation containing a flight for which an upgrade has been requested.

  • If changing the payment method for upgrades.

  • If tickets have been reserved and purchased together for two or more passengers and only certain members of the party wish to upgrade.*1
    In this case, please apply for an upgrade by phone.

  • * 1

    Applies to tickets purchased through ANA. For tickets purchased elsewhere (e.g., travel agencies), please contact the location where you requested them.

Application Period (Deadline)

From 00:00 (JST) 27 days prior to departure until 20 minutes prior to the departure time.

  • *

    The required mileage will be deducted from the mileage account when the reservation for the upgraded boarding class is secured.

Waitlisting

Requests for waitlisting at the airport are accepted on the boarding date.Please complete the procedures on the ANA Website.

  • *

    Waitlisting is not available until the day before the boarding date.

  • *

    A ticket must be purchased for all sectors in order to be eligible for upgrade award waitlisting.

  • *

    The required mileage to redeem the award will be deducted from the mileage account when an upgraded seat is secured.
    Duplicate reservations for Premium Class using other tickets may be rejected.

  • *

    Based on seat availability for the flight, waitlisting requests may not be accepted.

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