Information on Self-service Baggage Drop Machines (International Flights)

Check in your baggage smoothly at the airport without having to wait in line at the counter.

How to Use

Please issue your baggage tag at the Self-Service Check-in machine and check in your baggage at the Self-service Baggage Drop Machines.

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Please note that machine specifications and usage procedures may differ by airport.

Hours of Operation for Self-service Baggage Drop Machines

Airport	Open Time for Self-service Baggage Drop Machines
Tokyo (Narita)	From 07:00 until the check-in end time
Tokyo (Haneda Terminal 2)	From 05:40 until the check-in end time
Tokyo (Haneda Terminal 3)	From 06:25 until the check-in end time
Kansai	NH973 6:45 - closing of check-in counter NH975 13:05 - closing of check-in counter NH979 7:25 - closing of check-in counter
Hong Kong	From 07:00 until the check-in end time
London	3.5 hours prior to departure flight - closing of check-in counter
Singapore	3 hours prior to departure flight - closing of check-in counter
Frankfurt	From 06:00 until the check-in end time
Shanghai (Pudong)	From 5:00 to 75 minutes prior to departure

Eligible Customers

Customers who have checked in for their flight and have their boarding passes.
However, the following customers should proceed to an ANA check-in counter for international flights:

Customers requiring boarding assistance
Customers required to pay excess baggage charges when checking in their baggage

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Depending on reservation and ticket details, some other customers may not be able to use this service. Please ask an ANA ground staff for details.
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Due to system specifications, baggage tags may not be issued to the final destination if you are not checked in for the connecting flight. Please ask an ANA ground staff for details.

Baggage That Cannot Be Checked In Using Self-service Baggage Drop Machines

On top of dangerous goods, items such as those listed below, fragile items, and baggage of non-standard shape cannot be checked in using self-service baggage drop machines.