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Point of contact for ANA JCB Prepaid Cards

< Inquiries regarding prepaid functions >

JCB Prepaid Service Desk

9 a.m. - 7 p.m. (closed the New Year holiday period)

< Inquiries for change of address >

Log into My Page (Text is available in Japanese only.), on the JCB website to complete procedures.

< Inquiries for lost or stolen >

Please contact the JCB Lost or Stolen Card Service Desk.(Text is available in Japanese only.)