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Reservation Inquiries (Including Award Tickets) (Domestic Flights)
This page contains contact telephone numbers for ANA Japan domestic flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for Japan domestic flights and canceling reservations.
Information
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To customers who wish to make reservations and refunds for domestic flights between October 25, 2026 and March 27, 2027 during the period of August 19-20, 2026.
Due to system maintenance for finalizing the 2026 winter schedule (flights departing from October 25, 2026, to March 27, 2027), seat availability inquiries, reservations, changes, and cancellations will remain available; however, processing may take longer than usual from August 19 to 20, 2026. -
Contact center congestion (phone calls and e-mail)
FAQ
Before Making Your Inquiry
You can also check for information on the ANA website.
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The ANA chatbot is available to answer your questions 24 hours a day, 365 days a year. Please use ANA chat on this page.
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- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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