Reservation Inquiries (Including Award Tickets) (Domestic Flights)

This page contains contact telephone numbers for ANA Japan domestic flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for Japan domestic flights and canceling reservations.

Information

Contact center congestion (phone calls and e-mail)

FAQ

Receiptuance/Boarding certificate

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Before Making Your Inquiry

You can also check for information on the ANA website.

Manage Reservations/Purchase

Seat Availability/Reservation

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The ANA chatbot is available to answer your questions 24 hours a day, 365 days a year. Please use ANA chat on this page.

Telephone inquiry

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Please confirm that you have the correct telephone number before dialing.
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If you have a reservation for a flight boarding until MM DD, YY, please have your reservation number (4 digits) or your confirmation number (9 digits) ready.
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If you have a reservation for a flight boarding on/after MM DD, YY, please have your reservation number (6 digits) or your ticket number (13 digits) ready.

Some of our customer support staff are currently working from home.
While we maintain strict management standards to ensure quality, you may occasionally hear background noises (such as doorbells) during your call.
We appreciate your kind understanding.

Reservations / ANA Mileage Club Service Center

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ANA Mileage Club Service Center

0570-029-709 call handling system (toll)

Number「1」

8:00AM - 8:00PM, open daily

03-6741-1120

ANA Premium members and ANA Card members may call the phone number for members-only service desk in "My Menu" from the Top page of ANA Website(PC) by logging in.

Customers with a Corporate Contract (ANA Biz)

My Menu

We cannot provide information on seat availability or handle reservation-related requests (new reservations, changes/cancellations, and refunds) via email.
It may take some time for us to respond to email inquiries. Please call us if you require immediate assistance.
If you have already made your request over the telephone or on the ANA website, we may not reply to your email.

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We kindly ask that you refrain from using our email replies for other purposes, such as posting them in part or whole on social networking sites.
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Please note that we may not be able to reply depending on the content of your inquiry.
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We do not accept sales-related requests, invitations, etc. via this inquiry form.

Customers with a Corporate Contract (ANA Biz)

ANA Mileage Club Members

Non-ANA Mileage Club Members

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Contact ANA / Frequently Asked Questions (FAQ)

Reservation Inquiries (Including Award Tickets) (Domestic Flights)

Information

FAQ

Choose Your Inquiry Method

Telephone inquiry

Reservations / ANA Mileage Club Service Center

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Domestic Flights

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Reservation Inquiries (Including Award Tickets) (Domestic Flights)

Information

FAQ

Choose Your Inquiry Method

Related Tags

Related Pages

ANA GROUP ANA GROUP

Official Social Media Accounts

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Lower case

Capital

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