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Reservation Inquiries (Including Award Tickets) [Domestic Flights]

This page contains contact telephone numbers for ANA Japan domestic flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for Japan domestic flights and canceling reservations.


Before Making Your Inquiry

You can also check for information on the ANA website.

Choose Your Inquiry Method

Use our automatic chat response service.


To customers who wish to make reservations / refund requests between August 21 and 23, 2024 for flights during the period October 27, 2024 - March 29, 2025

The following procedures will be unavailable at certain times of day from August 21 to 23, 2024, due to system maintenance for issuing the 2024 winter schedule (flights during the period October 27, 2024 ‐ March 29, 2025). We kindly ask you to try again several hours later if you are affected.

  1. Seat Availability
    Seat availability results may not be displayed correctly, i.e., there are no flights available or only a reduced number of flights is shown.

  2. Reservation Change / Cancellation
    These procedures will not be available during the system maintenance period.
    Please note that the ANA Domestic Reservation and Customer Service Center will also be unable to accept flight reservations.

    • *

      Procedures are possible only for flight reservations that have already been purchased.

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