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At the Airport

BUSINESS CLASS

Information is available here on procedures up to arrival, such as check-in and baggage screening, for passengers traveling in Business Class on ANA international flights.

Airport Procedures on Day of Departure (From Departure to Arrival)

STEP 1 Airport Procedure

If you use online check-in, there is no need to go to the check-in counter.

Business Class passengers can check in efficiently using our dedicated counters.

Procedures at Each Airport

Check-in
STEP 2 Checking in baggage

Fragile luggage checked in will be given a special tag or sticker.

Please proceed to the baggage drop counter to check in your baggage. A baggage tag with Priority printed on it or a Priority tag will be attached to your baggage.

Baggage
STEP 3 Security Check

The security check is more smooth at some airports which has Fast track facility. Please check the information at Airport guide.

Airport Guide
STEP 4 Immigration

You must present your travel documents. Immigration is completed at this step.

Take some time to relax in one of our lounges before you depart.

Lounge
STEP 5 Boarding and Disembarking

Information is provided beforehand via announcements for smoother boarding and disembarkation.

About Boarding

Priority boarding is available.
For information boarding order, please see Boarding Order.

About Disembarking

Disembark after first and business class passengers.

For Customers Disembarking at Narita Airport

Customers disembarking at Narita Airport can relax in the ANA Arrival Lounge before connecting to a domestic flight or leaving the airport.

ANA ARRIVAL LOUNGE
STEP 6 Immigration

You must present your travel documents to proceed with immigration.
Necessary documents may differ by the country. Please check in advance.

Immigration process is more smooth at some airports which has Fast track facility.
Please check the information at Airport guide.

Airport Guide
STEP 7 Baggage Claim

Pick up your baggage after passengers flying in First Class.

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All images used are for illustrative purposes only.

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Recommended Optional Services
for Business Class Customers

Keep My Fare

Keep My Fare is a convenient service that enables you to hold onto reservation and fare details if you need more time to decide your ticket purchases.

Pre-paid Extra Baggage

This is a convenient service that allows you to pay additional charges in advance on the ANA website for baggage which exceeds the free checked baggage allowance.

ANA Wi-Fi Service

With our in-flight Internet service, you can access the Internet, use email and remain connected through social network sites.

ANA My Car Valet Service

With this convenient service, you can drop off your car at Narita airport and get it back upon your return.

Pre-order Meal Service

With this service, you can order Business Class in-flight meals in advance.

Special Meals

In addition to special meals for children and babies, we have a wide selection of special meals to meet specific dietary requirements for health or religious reasons.

In-flight Duty Free Pre-order Service

This service enables you to place an order for in-flight duty free products before your flight. With an excellent selection of products available, place an order to take advantage of incredible duty free prices.