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London Heathrow

Lounge

Notice

  • Services and Opening hours of third party lounge may change without prior notice.

United Club

Eligible customers

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1. First Class customers on ANA Group and/or Star Alliance member carrier operated flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.

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2. Business Class customers on ANA Group and/or Star Alliance member carrier operated flights.

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3. ANA Diamond Service members, ANA Platinum Service members, and Super Flyers Card members on ANA Group and/or Star Alliance member carrier operated flights, and one accompanying guest on the same flight per customer.

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4. Star Alliance Gold members on ANA Group and/or Star Alliance member carrier operated flights, and one accompanying guest on the same flight per customer.

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5. Customers using Premium Economy Service on ANA Group operated flights.

Star Alliance Paid Membership customers, please find information on the Star Alliance Website whether you are entitled to access to the airport lounges that ANA offer on ANA operated flights.
"ANA SUITE LOUNGE Vouchers" are requested to check the relevant page for each service.

Owner

United Airlines

Services

Services such as shower facilities, business/working areas, newspapers, or drinks vary for each lounge.

Other

Alcoholic beverages will be available only for the customers of legal drinking age.

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This page explains the criteria for lounge access when using ANA Group operated international flights.
When transferring from an ANA Group operated international flight to a domestic flight operated by another airline at an airport outside Japan, the lounge access criteria might be different.
Please confirm the lounge access criteria with the relevant airline.