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Paid Lounge Access

Use eligible lounges at discounted rates by paying for lounge access in advance through the ANA website.
Take a moment to relax in a sophisticated environment before you depart.

Information

  • <Notice of price revision> Paid lounge access charges will be changed from December 1, 2023.
    Regarding the revised charges, please refer to “Access Charge, Application, and Payment”.

  • From July 19, 2023, the international lounge at Haneda Airport Terminal 2 will reopen for business.
    If you are using paid lounge access at Haneda Airport, please check the terminal of your departure flight in advance.

  • Advance applications for flights departing from Haneda Airport Terminal 3 between 08:00 and 12:59 are currently suspended.

    • Sample image of the ANA Lounge at Haneda Airport. Services are subject to change without notice.

Details of Services

Customers can pay to use the ANA Lounges for international flights at Narita, Haneda, and Honolulu (Daniel K. Inouye International) airports. (Does not include the ANA SUITE LOUNGE.)
These lounges provide a variety of services, including beverages that will quench passengers' thirst and Wi-Fi for those wishing to check the latest news or their email before boarding their flight.

Eligibility

Eligibility and Application Period ANA website (application in advance) Airport counter (on day of use)
Eligible Airports

Narita/Haneda/Honolulu Airport

Narita/Haneda Airport
Eligible Flights ANA-operated international flights departing from Narita, Haneda or Honolulu Airport*1
(Excluding flights departing from Haneda Airport from 08:00 to 12:59) *3
ANA-operated international flights departing from Narita or Haneda Airport
Eligible Tickets Tickets with a ticket number beginning with 205
(excluding purchases made on the Mexico site) *2
No restrictions
Eligible Booking Classes Y/B/M/U/H/Q/V/W/S Y/B/M/U/H/Q/V/W/S/L/K/X
Application Period From ticket purchase until no later than 24 hours prior to the scheduled flight departure time Until boarding begins
  • * 1

    Excluding codeshare flights with other airlines.

  • * 2

    This offer is not available when using award tickets.

  • * 3

    Advance applications for flights departing from Haneda Airport Terminal 3 between 08:00 and 12:59 are currently suspended.
    Passengers who made an application for paid lounge access on or before November 8, 2022 can still access the lounge on the relevant date even if it is November 9 or thereafter.
    Passengers who wish to change their flight to a date on or after November 9 will not be able to make another application for the 08:00-12:59 timeframe, and will therefore receive a refund for their paid lounge access EMD (Electronic Miscellaneous Document).

Access Charge, Application, and Payment

Charges and payment methods vary by method of application.
You can use our airport lounges at a better price by booking in advance via the ANA website.

Advance Applications / Same-day Applications
Access Charge, Application and Payment ANA website (application in advance) Airport counter (on day of use)
Charges per person*1
(tax included)
Narita/Haneda: JPY 4,000
Honolulu: USD 40
If payment has been done by November 30, 2023 *5
Narita/Haneda: JPY 6,000 (Unavailable at Honolulu Airport)
If payment has been done by November 30, 2023 *5
Narita/Haneda: JPY 8,000
Honolulu: USD 80
If payment is made on or after December 1, 2023
Narita/Haneda: JPY 12,000 (Unavailable at Honolulu Airport)
If payment is made on or after December 1, 2023
Payment Method Credit card*2 or PayPal*3
  • Credit Card
  • Cash (Japanese Yen only)
Application method
  • Please apply from the Reservation Completed screen after purchasing your ticket on the ANA website.
  • Customers who already have a reservation should apply from the Reservation Details screen. *4
Please apply at the check-in counter, the ticketing counter, or at the lounges at Narita or Haneda Airport.
  • * 1

    Price is the same for adults and children. Infants accompanying adults can access lounges free of charge.

  • * 2

    Alipay and China UnionPay cards can be used on the China site.

  • * 3

    Excluding the China, South Korea, Vietnam, Indonesia, India, and Malaysia sites.

  • * 4

    The button to apply will not be displayed if you are not eligible for Paid Lounge Access, the time at which you wish to apply falls outside the application period, or the maximum number of applications has already been received.

  • * 5

    Paid lounge access purchased before November 30, 2023 can be used with the original purchased price for the flight even after December 1. In case of reservation changes, new price may be applied. Please see "Changes / Refunds" for details.

Accessing the Lounge

Present your boarding pass at the reception desk upon entering the ANA Lounge.

Changes / Refunds

Changes

When changing your class, date or flight, your existing Paid Lounge Access request will be cancelled. If you request Paid Lounge Access on your new flight , please apply no later than 24 hours prior to the departure of the relevant flight.

  • Changes cannot be made at airport counters.

When Requesting a Paid Lounge Access for Your New Flight

Please purchase Paid Lounge Access for your new flight through the ANA website. You will receive a refund for the EMD (Electronic Miscellaneous Document) for the Paid Lounge Access that you purchased for your original flight.

  • We will notify you by email when your refund has been successfully processed. (Please note that this may take one or two days.)

  • New price will be applied for changes after December 1, 2023.

If You Choose Not to Request a Paid Lounge Access for Your New Flight

If you wish to use it for a future flight, please contact an ANA customer service center no later than 24 hours prior to the departure of the relevant flight.

Refunds

Refunds are not available after purchase.

Notes

    • There is a limit to the number of seats available in airport lounges.
    • Please retain EMD PASSENGER RECEIPT you received upon booking the service until you actually use the lounge.

Lounge usage at the Airport

    • You may be designated a lounge to use during busy periods.
    • You may not be able to use a lounge if it is already full. Please speak to an ANA staff member at the airport for more details.