Frankfurt

On level 3 (Hall B) of Terminal 1, there are immigration booths, customs (1), escalators and elevators. On level 2 (Hall B), there is an information counter, a currency exchange booth, the S-Bahn regional train station, a passageway to the long-distance train station, escalators and elevators. Halls C and B on Level 1 each have a baggage claim area and customs (2). There is also an information counter, escalators and elevators, and near exit 6 there is a currency exchange booth, the train station, bus stops, and taxi stands.

The ANA check-in counters are located in ZONE 14, Hall B on level 2 of Terminal 1, close to Entrance 4. Also, Self-Service Check-in machines and Baggage Drop machines are available in Zone 14 and 15. In Hall C, there is a VAT Refund (Checked baggage) . After check-in, please proceed through immigration, security check, or the Gold Track security check lane and proceed to your boarding gate. The area after immigration, there are VAT Refund (Carry-on baggage), toilets, smoking room, escalator and elevator. Close to the boarding gate, there are the Lufthansa Business Lounge and the Lufthansa Senator Lounge.

The SkyLine connects the different areas of Terminal 1 and 2. Stops A/Z, B, and C are located on level 4 of Terminal 1, while stop D/E is located on level 4 of Terminal 2. Adjacent to Terminal 1 is the Sheraton Frankfurt Airport Hotel & Conference Center, the Frankfurt Airport Center, and parking lots, as well as a passageway to the AiRail Terminal and the long-distance train station.

Passengers connecting from Hall B to a domestic or Schengen country and your gate is A, B or C, please proceed to the immigration and customs then follow the airport signs to your connecting flight gate.
If you are connecting to gate D/E, please take the Skyline to the terminal 2 and proceed to immigration and customs there.

Passengers connecting to a non-Schengen country does not need to enter Germany.
Passengers connecting to Z gate should proceed to the Skyline.
Passengers connecting to B gate should proceed to the boarding gate after passing the security checks.
Passengers connecting to D/E gate should proceed to the Skyline.

For connecting passengers, please follow the airport information signs and proceed to your connecting flight gate.

Passengers arriving at A Gates (A1 to 69 and Bus gate) should take the elevator next to A15 down to the underground level, walk through the connecting tunnel, and proceed to Gates B. Passengers connecting from a German domestic flight or a flight from a Schengen country without a boarding pass and arriving at C,D or E gates should proceed to the ANA check-in counters (ZONE14) on level 2 (Hall B) of Terminal 1 to perform check-in procedures. After check-in, go through security and immigration, and then proceed to your boarding gate at B area. On level 2, there is also an information counter, the Lufthansa Business Lounge, the Lufthansa Senator Lounge, escalators and elevators. On level 3 (Hall B) of Terminal 1, there is an information counter, security and the priority security lane. Passengers connecting from a non-Schengen country arriving at Gates D or E in Terminal 2 or Gates Z should take the SkyLine to Gates B or C in Terminal 1 without entering Germany, and then proceed to security.