Singapore

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Flights operated by ANA group will arrive at Terminal 2 of Singapore Changi Airport.

Singapore Arrival Card (SGAC) registration is required for entry into Singapore. Registration is possible 3 days prior to arrival.
Please register on the SGAC portal page within the ICA website.

Please follow the red line for customers who need to submit a tax application at customs or the green line for customers who do not need to make a declaration.
For more information on customs declarations, please refer to the Area basic information.

In Singapore, most of goods are subject to Consumption tax (GST) of 9% but travelers can receive the refund of GST. Note that the refund is applicable only at the shops with display of "TAX FREE SHOPPING," "TAX FREE FOR TOURISTS" or "TAX REFUND."

Flights operated by ANA group will depart from Terminal 2 of Singapore Changi Airport.

Please use the Self Service Check-in machine to check-in (issue the boarding pass) and issue the baggage tags.
Please check here for Self Service Check-in machine.

Please attach the baggage tags issued by the Self-service check-in machine to your baggage and proceed to the Self-service Baggage Drop Machines.
Please check here for Information on Self-service Baggage Drop Machines (International Flights).

ANA Diamond Service Members and Business Class customers are able to use the SATS Premier Check-in Lounge 3hrs before STD.

Terminal 1 Transfer counter C
Terminal 2 Transfer counter E or F
Terminal 3 Transfer counter A or B.

Please go to Terminal 2 Counter E to prepare for your next flight.