Open Ticket (OPEN) (Japan Domestic Flights)

Information

Japan domestic fares applicable to flights boarding up to May 18, 2026 will be closed for new bookings, ticketing and boarding on May 18, 2026.
We will no longer be handling open tickets.
Your ticket cannot be used for reservation changes or flights boarding on/after May 19, 2026, even if it is still valid.
Refunds for flight tickets are accepted on the ANA website until May 18, 2026. If you wish to receive a refund on/after May 19, 2026, please contact the ANA Domestic Reservation and Customer Service Center*.
- Customers who were issued tickets from anywhere other than the ANA website should contact the place of purchase.
Click here for the Fares & Conditions for Domestic Flight for flights on/after May 19, 2026.

"I don't have the return schedule set, but would like to purchase a ticket now" If that is the case, an Open Ticket would be perfect for you.

What is an Open Ticket?

An Open Ticket can be purchased by specifying only the boarding sectors, but not reserving the flights.

It can be used if you wish to take advantage of discounts that apply when purchasing certain itineraries such as the Premium ANA Card Holder's Discount Fare and ANA Card Holder's Discount Fare, but have not decided on your travel schedule for certain sectors.

A reservation can be made at any time as long as the ticket has not expired.

Notes on Using the Ticket

The Ticket can be used only with the fares that allow reservation changes (and do not apply to ANA VALUE and other non-changeable fares).

If your purchased open ticket information is different from your reservation information, you must use the ANA counter.

The Open-ended Ticket button on the Seat Availability screen is used for selecting open-ended tickets. It cannot be used for extra flights. This will not confirm your reservation.
Please be sure to make your reservation once you have decided upon your schedule.
Passenger names and sectors cannot be changed after purchase. (This excludes return sectors for the Premium ANA Card Holder's Discount Fare and ANA Card Holder's Discount Fare.)
Please be sure to check, in advance, the Terms of Use of the fare, such as the ticket validity and the period in which the ticket cannot be used.
When changing the departure date for a fare that allows reservation changes, you will be charged the fare amount for the new departure date that was applicable on the day your ticket was purchased (fare basis date).

If a change involves a peak season fare and a regular season fare, a difference will be either charged or refunded. For details on the fare calculation rules, please see "Fare calculation rules".

How to convert to an Open Ticket

Press "+Open", then select "Open-ended Reservations (Boarding until May 18, 2026) to make a reservation.

How to convert to an Open Ticket

Those who are not members of the ANA Mileage Club will require their confirmation number. Please have this ready.

After logging in, go to Reservation Confirmation/Purchases/Changes/Cancellations/Seat Reservations halfway down the Japan domestic flights page and complete the change procedures.

Those who are not members of ANA Mileage Club will require their confirmation number.

How to get a refund for an Open Ticket

After logging in, go to Reservation Confirmation/Purchases/Changes/Cancellations/Seat Reservations halfway down the Japan domestic flights page and complete the refund procedures.

Click here to get a refund for an open-ended ticket.

Notes

Please request for a refund before the Refund Deadline Date (expiration date + 30 days). (If the period of use has expired, please contact the ANA Domestic Reservation and Customer Service Center.)
Your ANA Mileage Club msmbership No. or a confirmation number is required to process a refund.
Please note that refunds are unavailable for partially used itineraries for the Premium ANA Card Holder's Discount Fare and ANA Card Holder's Discount Fare.