Online Banking

You can make a payment for your flight ticket by transferring funds online.When you proceed to purchase the ticket and make a transfer from the Reservation Complete screen, no fee will be charged (borne by ANA).

Usage Guidelines

Online Banking

Usage Guidelines

Payment is made through the Wellnet Corporation payment site. This service is available to customers registered for online banking with one of the applicable financial institutions (Japanese only)*.

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After this point, you will be redirected to a non-ANA website. The personal information protection policies and terms of use of the target site apply.

Payments made by anyone other than the passenger are also accepted.
A receipt can be obtained on the ANA website and Self Service Check-in machine.

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The account number will vary by reservation. We therefore ask that you do not register account numbers, but instead transfer funds to the account number shown for each individual reservation.

1. Ticket reservations made at the ANA Website

When making a reservation at ANA Website, please select "Bank Transfer."And then, make a transfer on the website of your financial institution*.
Please specify "ZENNIKKU" as the recipient.

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If you select "Other financial institution," there may be cases where some financial institutions may not be available for use.
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When the transaction takes place on a Saturday, Sunday or holiday, the payment is settled as soon as the applicable operation is performed although the next business day is displayed as the transfer date on the financial institution's website.

Non-Members

Please be sure to write down the confirmation number displayed on the screen (displayed only once).

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Procedures for payment by bank transfer must be completed by 23:59 on the day of the payment deadline. Please note that automatic cancellation will occur if payment has not been transferred by this time.
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Please safely keep the confirmation number as it is required for check-in.

2. On the Date of Departure

To board the plane, you must present your ANA Mileage Club card, or the confirmation number and the reservation number.Please have either of the information ready when arriving at the airport.
Please see the "Online check-in" for details of the boarding process.

Online Banking

How to apply
ANA Website
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  If you have enrolled in ANA Mileage Club, but have not received the card, please follow the instructions for "Non-ANA Mileage Club members."
Applicable period
Until the day of departure*
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  Reservation or ticket payment due dates may apply depending on fare type.
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  Please note that, with Rakuten Bank and PayPay Bank, transfers must be made at least one day before the day of departure.
Devices/apps which cannot be used
Online transfers are not available on smartphones, Y!mobile devices, tablet devices, or the ANA app.
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  Customers using a Macintosh should upgrade to a suitable version of OS before transferring funds online.
  For details, refer to Request for Customers Using a Macintosh or iPhone to Upgrade OS.
Changes after payment
Changes can be made at ANA by Phone or ANA Website
Cancellation
- Cancellations can be made via online "Cancellation" or at ANA by Phone.The payment will be refunded to the specified account. (A bank transfer fee for refund, if any, is the customer's responsibility.)
- Specified processing fees (refund fee and cancellation fee) will be charged for refund.
Other
- This service may not be available with some fares, such as Premium ANA Card Holder's Discount Fare and ANA Card Holder's Discount Fare.
- If you stop in the middle of a transaction on your financial institution's website, the transfer due date and the payment due date may be displayed differently. Please complete your transaction before the payment due date that was indicated initially or in the e-mail.

Click to return to the list of payment methods.

Usage Guidelines

Notes

Usage Guidelines

This service is available to customers registered for online banking with one of the applicable financial institutions.

1. Ticket reservations made at the ANA Website

Once you have selected your desired flight, please specify a payment method (Internet banking) for your flight ticket(s).
After you have confirmed that your booking summary and the payment amount are correct, complete the procedure.

2. Payment

Select "Internet Banking" on the purchase completion screen and go to the website of your financial institution to make a transfer.
The customer will be responsible for any bank transfer fee when transfer is made from other than the purchase completion screen.

For the participating financial institutions, please refer to Multi-Payment Service (Japanese only). *

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This link will direct you to an external site. Some third-party programs may not run due to browser environment.The personal information protection policies and terms of use of the respective sites will apply.

3. An "e-Ticket itinerary receipt" will be sent as an e-mail attachment (PDF).

Once the transfer is complete, you will receive "Your e-Ticket Passenger Receipt (Itinerary)." Please make sure you print these out and bring them with you to the airport.

Notes

Payment by Internet Banking is not available on code-share flights operated by affiliated airline companies or itineraries that include other airline companies flight names.

There is an application period, so Internet Banking may not be available depending on the itinerary.
A set fee will be charged for changes and cancellations made after an application has been confirmed. A transfer fee may also be charged depending on the payment method.
The customer will be responsible for any transfer fees arising from a refund. For verification purposes, you may also be asked to show official identification. For details, refer to Cancellations/Refunds (International Flights), Changes and Refunds (Japan Domestic Flights).
For information regarding receipt issuing, refer to Receipts (International Flights), Receipt issuing service (Japan Domestic Flights).
Reservations made or changed over the phone with ANA representatives or at counters cannot be paid for on the ANA website.