To Contents

Payment by someone other than the passenger

It's very useful to arrange flight tickets for your family, or to give tickets as a gift to someone who lives far away.

There are various situations when it can be useful

  • Arranging a visit for someone who lives far away

  • Paying for another member of your family to go on vacation

  • Paying for all the members of a group, as the group leader (even when there are separate records, etc.)

  • Arranging tickets for attendees at events such as conferences and weddings (even when they are taking different flights)

Eligible payment methods

  • Credit card.When making payment, please enter your security code.

  • Convenience Stores

  • bank transfer

  • online funds transfer

Please click here for details of the payment methods.

Procedure

Important notes about the confirmation number

If You Forget to Bring Your Confirmation number to the Departure Airport

Important notes about changes and refunds

Changes to your booking and cancellation before receipt of payment

In the cases listed below, online processing is not possible. Please contact the ANA Domestic Reservation and Customer Service Center or visit an ANA Domestic airport counter.

Cases in which it is not possible to change a booking or cancel before receipt of payment

  • You have selected Seven-Eleven

  • You have selected payment at a convenience store

    • *

      Except when using certain multimedia terminals, such as Loppi at LAWSON/MINISTOP or the Multi-Function Copier at FamilyMart.

  • A bank transfer is in progress

  • An online funds transfer is in progress

Refund after receipt of payment

You can apply for a refund through the ANA Website by going to "Manage Reservations/Purchase" on the top page. A refund will be made to your specified account.

When arranging a refund, you will need the details of your reservation and authentication code (your confirmation number, the credit card you used when making the purchase, or your ANA Mileage Club Card).

Related Tags

Related Pages

Book Flights

Standby at the Airport

Applicable Fares

How to Use ANA SORATABI

ANA GROUP

Official Social Media Accounts

For the 12th Consecutive Year, ANA Receives 5-Star Rating!

Receiving the APEX World Class award, their highest rating!

Copyright © ANA・ANA X
Go Back to Top of Page