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Certificate for boarding

You can have "Certificate for boarding" issued after flying from ANA app and ANA Website for tickets purchased from ANA app or ANA website or an ANA Reservation and Information Center.

Issue Eligibility and Period

Issue eligibility

Certificate for boarding for flights purchased at the following locations can be issued.

  • ANA app

  • ANA Website

  • ANA Domestic Reservation and Customer Service Center / ANA Mileage Club Service Center

  • ANA Domestic Airport Counter

  • Travel agency

Issue period

Boarding certificates can be issued after flying for 15 months from date of ticket purchase (only those purchased as e-tickets).

Notes

  • Certificate for boarding can be issued for each passenger and each flight (only for passengers themselves). Boarding certificates cannot be issued collectively for multiple passengers and flights.

  • Boarding certificates cannot be issued in certain cases including when passengers travel in a group.

  • For boarding confirmation after the above limit for issue or for boarding confirmation for unspecified "boarding dates" or "flights," see Inquiries and submission of request for disclosures.

  • In the following cases, it will not be possible to issue a boarding certificate for the relevant sector on the ANA app, ANA website. If you would like to request a boarding certificate in this instance, please complete and submit the boarding certificate application form or call the ANA Domestic Reservation and Customer Service Center.

    • The flight's arrival location was changed due to bad weather or similar.

    • The relevant passenger was an infant who was under 3 years old and accompanied by an adult.

    • The reservation contained more than 4 sectors.

  • It also may not be possible to issue boarding certificates on the ANA app and ANA website in some cases. In this instance, please contact the ANA Domestic Reservation and Customer Service Center.

How to Utilize

Click on "Receipt/Certificate for Boarding" under "Domestic Flights Manage Reservations/Check-in" on the ANA PC website top page.

ANA Mileage Club Members

To login, please enter your ANA Mileage Club membership number and password on the ANA PC website top page.

  • If you do not specify the day, you will be able to view information for the whole of the month selected.

  • Certificate for boarding issued from ANA app, ANA Website may be used in the same way as those issued at ANA Domestic Reservation and Customer Service Center or at the airport.

Non-ANA Mileage Club Members

The boarding date, flight number, reservation number and passenger name are requied to issue certificate for boarding. Please have this ready.

  • Certificate for boarding issued from ANA app, ANA Website may be used in the same way as those issued at ANA Domestic Reservation and Customer Service Center or at the airport.

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