Guide for facilities in Dusseldorf Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Arrival

      
  • 1 Immigration 
  • 2 Baggage Claim 
  • 3 Customs 

Arrival Terminal

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Immigration

Please present passport.

[Information]
Letter of Consent is required for the travelers under the age of 18 entering / departing from Germany without parents / guardians. Please see the link below to confirm the details.

Passengers under the age of 18 travelling without parents / guardians to / from Germany

Departure

Departure terminal

      
  • 1 Check-in 
  • 2 Security Check/Fast track 
  • 3 Immigration 
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About VAT refunds

A value-added tax (VAT) is applied to items purchased in Germany or other EU countries, but visitors may apply for the refund of the tax.
*VAT refunds may not be provided by some shops, please check the shop for tax-free handling.

When purchasing items

Have the shop process a Tax Refund Check.

Customs procedures at time of departure

Show the purchased item, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped.

Fast track security screening

[Look for]
Priority Lane

[Eligible]
-Business class
-Diamond service members
-Platinum service members
-Super Flyers members
-Star Alliance Gold members

Transit

ANA -> Other Airline companies

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Passenger connecting to other airline's flight

Follow the display of "CONNECTION FLIGHT A,B,C" and go through Security Check.

[Connecting to Schengen countries]
Go through Security Check and Immigration, and proceed to boarding gate for the connecting flight.

[Connecting to Non-Schengen countries]
Go through Security Check and proceed to boarding gate for the connecting flight.

*The Security Check and Immigration Office specific to the passengers of connecting flight may not be available due to the situation of Airport Authority.In such a case, go through the entry procedure once and proceed to boarding gate for connecting flight from departure lobby.
*There is no Lufthansa lounge in Concourse B

Other Airline companies -> ANA

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About the Schengen Agreement

The establishment of the EU and the tying of the Schengen Agreement have greatly simplified entry and departure procedures within Europe. The Schengen Agreement was first signed in 1985 in Schengen, a small town in Luxembourg, and implemented in 1995.
Once a Japanese national has arrived at one of country, travel within the country is treated as "internal (domestic)" travel. The entry procedures for Japanese nationals are as follows.

Disembarkation (entry) procedures

When traveling to a Schengen country via another Schengen country Entry procedures are taken only in the first country of arrival.
Customs inspection for carry-on baggage is made at the first country of arrival and at the final destination for checked-in baggage.
Example: Narita(Japan) to Madrid(Spain) via Dusseldorf(Germany)
Entry procedures and customs inspection for carry-on baggage is processed in Dusseldorf(Germany).
Customs inspection for checked-in baggage is processed in Madrid(Spain).

Embarkation (departure) procedures

When traveling from a Schengen country via another Schengen country.
The departure procedures are taken only in the last Schengen country to be departed from. The customs inspection is made at the destination country.
Example: Madrid(Spain) to Narita(Japan) via Dusseldorf(Germany)
The departure procedures are taken in Dusseldorf(Germany), and customs inspection done in Narita(Japan).