Paid Lounge Access

Use eligible lounges at discounted rates by paying for lounge access in advance through the ANA website.
Take a moment to relax in a sophisticated environment before you depart.

  • Sample image of the ANA Lounge at Haneda Airport. Services are subject to change without notice.

Details of Services

Customers can pay to use the ANA Lounges for international flights at Narita, Haneda, and Honolulu (Daniel K. Inouye International) airports. (Does not include the ANA SUITE LOUNGE.)
These lounges provide a variety of services, including beverages that will quench passengers' thirst and Wi-Fi for those wishing to check the latest news or their email before boarding their flight.


Eligibility and Application Period ANA website (application in advance) Airport counter (on day of use)
Eligible Airports Narita/Honolulu Airport *1 Narita/Haneda Airport
Eligible Flights

ANA-operated international flights departing from Narita or Honolulu Airport
(Limited to NH flight numbers) *2

ANA-operated international flights departing from Narita or Haneda Airport
Eligible Tickets

Tickets with a ticket number beginning with 205
(excluding purchases made on the Mexico site) *3

No restrictions
Eligible Booking Classes Y/B/M/U/H/Q/V/W/S Y/B/M/U/H/Q/V/W/S/L/K/X
Application Period From ticket purchase until no later than 24 hours prior to the scheduled flight departure time Until boarding begins
  • *1.If who have already applied for Paid Lounge Access at Haneda Airport, you will still be able to use this service. However, if you change your reserved flight, you will not be able to make another application for Paid Lounge access at Haneda Airport.
  • *2.Excluding codeshare flights with other airlines.
  • *3.This offer is not available when using award tickets.

Access Charge, Application, and Payment

Charges and payment methods vary by method of application.
You can use our airport lounges at a better price by booking in advance via the ANA website.

Advance Applications / Same-day Applications
Access Charge, Application and Payment ANA website (application in advance) Airport counter (on day of use)
Charges per person*1
(tax included)
  • Narita/Haneda: JPY 4,000
  • Honolulu: USD 40
Narita/Haneda: JPY 6,000
(Unavailable at Honolulu Airport)
Payment Method Credit card*2 or PayPal*3
  • Credit Card
  • Cash (Japanese Yen only)
Application method
  • Please apply from the Reservation Completed screen after purchasing your ticket on the ANA website.
  • Customers who already have a reservation should apply from the Reservation Details screen. *4
Please apply at the check-in counter, the ticketing counter, or at the lounges at Narita or Haneda Airport.
  • *1.Price is the same for adults and children. Infants accompanying adults can access lounges free of charge.
  • *2.Alipay and China UnionPay cards can be used on the China site.
  • *3.Excluding the China, South Korea, Vietnam, Indonesia, India, and Malaysia sites.
  • *4.The button to apply will not be displayed if you are not eligible for Paid Lounge Access, the time at which you wish to apply falls outside the application period, or the maximum number of applications has already been received.

Accessing the Lounge

Present your boarding pass at the reception desk upon entering the ANA Lounge.

Changes / Refunds


Changes can be made through the ANA website.

  • Changes cannot be made at airport counters.

Deadline for Changes

Up to 24 hours prior to the departure of the relevant international flight

When Changing Your Class, Date, or Flight

Your existing Paid Lounge Access request will be canceled.

When Requesting a Paid Lounge Access for Your New Flight

After you have purchased your new Paid Lounge Access, you will receive a refund for the EMD (Electronic Miscellaneous Document) for the Paid Lounge Access that you purchased for your original flight.

  • We will notify you by email when your refund has been successfully processed. (Please note that this may take one or two days.)

If You Choose Not to Request a Paid Lounge Access for Your New Flight

If the EMD (Electronic Miscellaneous Document) you have already purchased is within its term of validity and the terms and conditions are satisfied, it can be used to make a Paid Lounge Access request for a different flight.
If you wish to use it for a different flight, please contact an ANA customer service center no later than 24 hours prior to the departure of the relevant international flight.


Refunds are not available after purchase.


  • There is a limit to the number of seats available in airport lounges.
  • Lounges can only be used after the airport counter check-in has opened for your outbound flight and you have passed through security.
  • Please retain EMD PASSENGER RECEIPT you received upon booking the service until you actually use the lounge.
Lounge usage at the Airport
  • You may be designated a lounge to use during busy periods.
  • You may not be able to use a lounge if it is already full. Please speak to an ANA staff member at the airport for more details.