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Rakuten Point

  • AMC

Earn, use and redeem Rakuten Point with this useful points service!
Points can also be used for a range of Rakuten and partner services (at a rate of 1 point = JPY 1).

  • Service is available in Japanese only.

Information

  • This service is currently suspended due to system maintenance. 

Mileage Accrual

Mileage Accrual

Rakuten Point: 2 points = 1 mile (JPY 200 = 1 mile)

  • Redemption is possible starting from 50 points.

  • Rakuten Point is the point program for Rakuten Group. Users can earn 1 point for every JPY 100 spent on Rakuten Group purchases, and points can also be used for a range of Rakuten and partner services (at a rate of 1 point = JPY 1).

    See here for details. (Text is available in Japanese only.)

Maximum Mileage Redemption Limit

Please refer to the information on the Rakuten Point website regarding the amount of points that can be redeemed. (Text is available in Japanese only.)

Redemption Handling Fee

None

Mileage Accrual Eligibility

ANA Mileage Club members who have registered as Rakuten members.

  • Please click here to proceed to Rakuten membership registration (free).

  • Please click here for information about Rakuten Point. (Text is available in Japanese only.)

Note

  • Clicking the link will lead to a non-ANA website, at which point the privacy policy of that website will apply to personal information protection.

How to Accrue Miles

Click on Redeem Rakuten Points for Miles, log into your account with your member ID and password, and then follow the on-screen instructions to make your redemption request.

  • You must log into Rakuten Marketplace and enter your 10-digit ANA Mileage Club membership number in order to redeem points.

(Text is available in Japanese only.)

Note

  • Clicking the link will lead to a non-ANA website, at which point the privacy policy of that website will apply to personal information protection.

Mileage Accrual Date

After submitting the application, approximately 1 to 2 weeks will be required for the miles to be credited to the mileage balance.

Note

  • Service is available in Japanese only.

  • Points will not be redeemed if the 10-digit ANA Mileage Club membership number is invalid, or if the same ANA Mileage Club membership number is used to request multiple point redemptions on a single day.

  • Even if point redemption requests are submitted from different ANA Mileage Club membership numbers, if those numbers are consolidate under the same mileage account then redemption is limited to 1 per day.

  • No fees are charged when redeeming Rakuten Point for miles.

  • Redemption of Rakuten Point for miles is not automatic. A request must be submitted each time.

  • Requests to redeem Rakuten Point for miles are subject to rules which are stipulated by Rakuten, Inc.

  • Points which have been redeemed for miles cannot be converted back into the Rakuten Point.

Contact Information

Rakuten, Inc.

Website (Desktop Version)

Open Hours: 24 hours(Chat with a Support Assistant 10:00 - 18:00 JST)