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Reservation Inquiries (Including Award Tickets) (Domestic Flights)
This page contains contact telephone numbers for ANA Japan domestic flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for Japan domestic flights and canceling reservations.
Information
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Contact center congestion (phone calls and e-mail)
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As of Wednesday, February 12, 2020, we have ended the day's departure/Arrival Information service using the automated voice response system.
FAQ
Before Making Your Inquiry
You can also check for information on the ANA website.
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The ANA chatbot is available to answer your questions 24 hours a day, 365 days a year. Please use ANA chat on this page.
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Information for Members Logging In
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- Points to note when using your AMC account.
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- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
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