Major Activities in FY2021

Dialogue with Experts on the Environment

Theme: Progress of Initiatives for the ANA Group's Environmental Targets

Dialogue with Experts on the Environment

Date and Time: December 22, 2021, 13:30-15:30

Experts
Naoyuki Yamagishi (Director, Climate & Energy and Oceans & Fisheries,WWF Japan)
Yasushi Hibi (Vice President, Conservation International)

General Coordination
Caux Round Table Japan
Hiroshi Ishida (Executive Director)
Mizuki Ode

ANA HOLDINGS INC.
Naoto Takada (Member of the Board of Directors, Executive Vice President)
Chikako Miyata (Senior Vice President, Director of Corporate Sustainability), and others

Dialogue with ESG Investors

Theme: Progress of ESG Management in the ANA Group

Dialogue with Overseas ESG Investors

Date and Time: December 7, 2021, 18:00-19:30

Experts participated online:
World Benchmarking Alliance
Camille Le Pors (World Benchmarking Alliance / Lead Corporate Human Rights Benchmark)
Charlotte Hugman (Research Analyst on the Climate and Energy Transformation)

Date and Time: December 10, 2021, 17:30-18:30

Experts participated online:
Hermes EOS
Sachi Suzuki (Associate Director - Engagement)

General Coordination
Caux Round Table Japan
Hiroshi Ishida (Executive Director)
Mizuki Ode

ANA HOLDINGS INC.
Naoto Takada (Member of the Board of Directors, Executive Vice President)
Chikako Miyata (Senior Vice President, Director of Corporate Sustainability), and others

Dialogue on Business and Human Rights with overseas stakeholders

Theme: Progress of Initiatives Relating to the ANA Group's Business and Human Rights

Dialogue on Business and Human Rights with overseas stakeholders

Date and Time: October 19, 2021, 18:00-19:30

Stakeholders participated online:
Pauliina Murphy(World Benchmarking Alliance Engagement Director)
Neill Wilkins (Institute for Human Rights and Business)
Camille Le Pors(World Benchmarking Alliance / Lead Corporate Human Rights Benchmark)

General Coordination
Caux Round Table Japan
Hiroshi Ishida (Executive Director)
Hitoshi Morotomi
Yukiko Sato

ANA HOLDINGS INC.
Chikako Miyata (Senior Vice President, Director of Corporate Sustainability), and others

Major Activities in FY2020

2nd Dialogue with Experts on the Environment

Theme:The ANA Group's Next Phase Environmental Plan

2nd Dialogue with Experts on the Environment

Date and Time: December 22, 2020, 14:00-16:00

Participating Experts:
Yosuke Ikehara (Climate and Energy Group Leader, Conservation Division, WWF Japan)
Yasushi Hibi (Representative Director, CI Japan and Vice President, Conservation International (CI))

Facilitator:
Hiroshi Ishida (Executive Director, Caux Round Table Japan)

ANA HOLDINGS INC.
Yutaka Ito (Senior Executive Vice President)
Chiyako Miyata (Senior Vice President, Director of Corporate Sustainability), and others

Dialogue With Overseas ESG Investors

Theme:Progress of ESG management in the ANA Group and Global Trends in ESG Investment

Dialogue with Overseas ESG Investors

Experts Participated:

Date: December 7, 2020

  • EOS at Federated Hermes
    Sachi Suzuki (Associate Director - Engagement)
    Haonan Wu (Associate - Engagement)

Date: December 14, 2020

  • World Benchmarking Alliance
    Camille Le Pors (Lead, Corporate Human Rights Benchmark)
    Charlotte Hugman (Research Analyst on the Climate and Energy Transformation)

Facilitator
Hiroshi Ishida (Executive Director, Caux Round Table Japan)

ANA HOLDINGS INC.
Yutaka Ito (Senior Executive Vice President)
Chikako Miyata (Senior Vice President, Director of Corporate Sustainability), and others

Dialogue on Business and Human Rights with overseas stakeholders

Theme:"Business and Human Rights" initiatives

Dialogue on Business and Human Rights with overseas stakeholders

Date and Time: October 14, 2020, 16:00-17:30

Stakeholders participated online from overseas:
Pauliina Murphy (Engagement Director, World Benchmarking Alliance)
Neill Wilkins (Institute for Human Rights and Business)
Camille Le Pors (Lead, Corporate Human Rights Benchmark, World Benchmarking Alliance)

Facilitator
Hiroshi Ishida (Executive Director, Caux Round Table Japan)

ANA HOLDINGS INC.
Yutaka Ito (Senior Executive Vice President)
Chikako Miyata (Senior Vice President, Director of Corporate Sustainability), and others

Dialogue with Experts on Environment

Theme: Global Environmental Trends

Dialogue with Experts on the Environment

Date and Time: September 23, 2020, 14:00-16:00

Participating Experts:
Yosuke Ikehara (Climale and Energy Group Leader, Conservation Divison, WWF Japan)
Yukihiro Misawa (Plastics Policy Manager, Seafood Markets Manager, Conservation Division, WWF Japan)
Ryoko Nishino (TRAFFIC Programme Officer, Wildlife Group, Conservation Division, WWF Japan)
Yasushi Hibi (Vice President, Conservation International)
Yuji Fujiwara (Country Manager, IATA Japan)
Yasuyoshi Kobayashi (Campaign Manager, IATA Japan)

Facilitator
Hiroshi Ishida (Executive Director, Caux Round Table Japan)

ANA HOLDINGS INC.
Yutaka Ito (Senior Executive Vice President)
Chikako Miyata (Senior Vice President, Director of Corporate Sustainability), and others

Dialogue with Experts on ESG

Theme:Expectations and concerns required of the ANA Group due to changes in consciousness after the spread of COVID-19

Dialogue with Experts on ESG

Date:June to July 2020

Implementation method: Questionnaire survey

Responding Experts

Camille Le Pors (Lead, Corporate Human Rights Benchmark, World Benchmarking Alliance)

Rishi Sher Singh (Specialist in Global Value Chains)

Puvan Selvanathan (Chair, Bluenumber Foundation and Former Member of the UN Working Group on Business and Human Rights)

Yasushi Hibi (Vice President, Conservation International)

TOBAI Sadayosi (Chief Executive Officer WWF Japan)

Masaru Arai (Chair, Japan Sustainable Investment Forum (JSIF))

Summary
Hiroshi Ishida (Executive Director, Caux Round Table Japan)

Major Activities in FY2019

Dialogue with Shareholders and Investors

The 75th Ordinary General Meeting of Shareholders:

Number of attendees 585 people / Voting rights exercise ratio 62.8%

IR large meetings / small meetings
(for institutional investors / analysts):

6 times

Dialogue with institutional investors / analysts:

225 times(in Japan: 127 times; overseas: 98 times)

Presentations for private investors*:

10 times / Total: 575 people (including IR fairs)

Aircraft maintenance center tours for private shareholders*:

10 times / Total: 614 people

  • Suspended January-March 2020 due to COVID-19.

Communication with Our Employees

ANA Officer Town Meetings:

Number of meetings 949 times / Total: 12,612 people

Topic examples

  • Commitment to safety
  • SDGs
  • Work-style reform, etc.

Dialogue with International Society

Participation in an international conference on the environment:

7 times (United States, Canada, Switzerland, Malaysia)

Dialogue with overseas ESG investors:

6 times (UK)

Dialogue with human rights organizations overseas:

2 times (Thailand)

Participation in international conferences on human rights:

5 times (United States, Switzerland, Thailand, Japan)

Dialogue with Business Partners

Exchange of opinions with companies involved in the manufacture of in-flight meals:

1 times (Thailand)

Dialogue with Communities

Participation in reconstruction activities, volunteer activities
(sponsored by ANA Holdings Corporate Sustainability):

Number of meetings 17 times / Total: 423 people

Participation in conferences for the revitalization of communities surrounding Narita Airport:

Number of meetings 62 times

Dialogue With Overseas ESG Investors

In July 2019, we exchanged views with ESG investors (Hermes EOS, etc.) in London about the latest status on ESG investments, responses required of corporations, and expectations for the ANA Group.

©Caux Round Table Japan

Comments on the ANA Group (Excerpt)

  • We gained an understanding of the ideas and mechanisms for creating social and economic value simultaneously. While executing its corporate strategy, the ANA Group should continue activities as a leading company in setting ESG-related KGIs and KPIs.
  • We hope the Group sets long-term goals and draws a future roadmap for a strategic story and the achievement thereof. We also expect the group to improve in terms of corporate governance.
  • To build mutual trust, we would like to see more efforts in regular disclosure and opportunities for direct dialogue.

Engagement With Experts on the Environment

In June 2019, we exchanged opinions on the ANA Group's environmental initiatives with experts who commented on their expectations of the ANA Group.

©Caux Round Table Japan

Participating Experts
Yuji Fujiwara, Country Manager, IATA JAPAN
Yasuyoshi Kobayashi, Campaign Manager, IATA JAPAN
Sadayoshi Tobai, Conservation Director, WWF Japan
Yasushi Hibi, Vica President, CI Japan

Comments on the ANA Group (Excerpt)

  • We would like to see information disclosure that depicts an overall story of efforts to reduce environmental impact.
  • In addition to the introduction of fuel-efficient aircraft as a measure to control CO2 emissions, we also expect to see biofuels and emission credits used effectively in coordination with your business models.
  • We hope that the ANA Group will step up efforts to prevent illegal trade in wildlife, engaging in stronger industry cooperation, passenger edification, and systems for reporting to customs, police, and other authorities.

Major Activities in FY2018

Dialogue with Shareholders and Investors

Toward improving shareholder value, we strive for timely, appropriate information disclosure and shareholder engagement.

The 74th Ordinary General Meeting of Shareholders:

Number of attendees: 1,972 people / Voting rights exercise ratio: 64.0%

IR large meetings / small meetings (for institutional investors / analysts):

6 times

Dialogue with institutional investors / analysts:

225 times (Japan: 123 times; overseas: 102 times)

Presentations for private investors:

16 times / Total: 2,543 people (including IR fairs)

Aircraft maintenance center tours for private shareholders:

12 times / 714 attendees total

The 74th Ordinary General Meeting of Shareholders

Communication with Our Employees

Through direct dialogue between managers and employees, we are actively sharing management strategies and the intentions of managers and thereby deepening mutual understanding.

FY2019 ANA Group Corporate Strategy Action Plan:

(February 15 to March 20, 2019) 22 times/1,163 attendees total

Safety Caravan:

864 participants across 23 ANA Group workplaces

Safety Caravan

Dialogue with International Society

In regard to material issues in our Corporate Strategy, by actively conducting dialogue with industry groups as well as NGOs / NPOs, we are fostering understanding of the ANA Group's approaches and initiatives. In addition, we are working to rapidly identify changes in the environment and to reflect them on a global level in our business activities.

Participation in international conferences on the environment:

14 times (Canada, Switzerland, Germany, Singapore, Malaysia)

Overseas dialogue with human rights organizations:

1 time (Thailand)

Participation in international conferences on human rights:

8 times (Thailand, Switzerland, United States, Belgium, Japan)

Dialogue with Overseas ESG investors:

4 times (UK, Switzerland)

Participation in the ATAG Symposium, Switzerland

Dialogue with Business Partners

The ANA Group offers tours of hangars and facilities to help customers and business partners understand more about safety and security.

ANA aircraft hangar tours:

Approximately 59,000 people

ANA in-flight meal factory tours:

53 times/1,300people

ANA Group Safety Education Center (ASEC) Tours:

Visited by 10,485 ANA employees and others

Safety Education Center Tour
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