Stakeholder Engagement and Dialogue
Implementation status of Stakeholder Engagement
The stakeholders we have dialogue with and the method of dialogue will vary depending on the human rights theme. To achieve effective engagement, the ANA Group considers how best to approach our stakeholders in order to understand their views and wishes, and uses their feedback to improve our initiatives. We also regularly report the results of our initiatives to stakeholders and modify our responses as appropriate in response to their feedback. The ANA Group believes that building good relationships with stakeholders will result in appropriate risk management. The stakeholders we have dialogue with are selected with the advice from CRT Japan and other external organizations from outside the ANA Group.
Communication with Employees
In promoting ESG management which includes business and human rights, the ANA Group engages in direct dialogue with employees and conducts training based on the employees' position and work duties as well as e-learning to ensure that all employees as individuals view ESG as their own personal responsibility. Activities for promoting ESG implemented by ANA Group companies and offices are introduced in internal publications such as Sustainability News, which is published regularly, and this helps raise employee awareness.
Communication with Contractors, Suppliers, and Other Business Partners
To implement efforts to ensure respect for human rights throughout our supply chains in accordance with the UN Guiding Principles on Business and Human Rights, we communicate the ANA Group Policy on Human Rights, the ANA Group Purchasing Policy, and our various other policies to contractors and suppliers, request compliance with those policies, and cooperate with them in creating a working environment that ensures increased respect for human rights.
For more information on responsible procurement activities, please click here.
Dialogue
To ensure an objective evaluation of our Business and Human Rights initiatives and to drive further improvement, the ANA Group holds ongoing dialogues with external experts. We will continue to deepen our commitment to respecting human rights by reflecting the insights and recommendations received from these experts into specific measures.
