Changes to Zones for ANA Partner Airline Flight Awards

Thank you very much for your patronage of ANA and the ANA Mileage Club.
For tickets issued from October 24, 2019 onward, the zones for ANA Partner Airline Flight Awards will be partly changed.
Please see the details for the handling of reservations and tickets in line with these changes.

Start Date

These changes will apply for flight awards issued from 0:00 (JST) on October 24, 2019 onward.

Even if a reservation was made before the start date, if the ticket is issued on/after October 24, 2019(JST), the required mileage and Terms and Conditions after the change will apply.

Applicable Zones/Details of Changes

Applicable Zones
Current
Applicable Zones
New
Details of Changes
Zone 2 (South Korea) Zone 2 (South Korea, Russia 1) Russia 1:Primorsky Krai (Located in the southeastern of the Russian Far East)
Zone 4 (Asia 2) Zone 4 (Asia 2, Russia 3) Russia 3:East of the Urals, excluding Primorsky Krai
Zone 7 (Europe, Russia) Zone 7 (Europe, Russia 2) Russia 2:West of the Urals

Even if a reservation was made before the start date, if the ticket is issued on/after October 24, 2019(JST), the required mileage and Terms and Conditions after the change will apply.

Notes

  • Application for Flight Awards
    The required mileage will be that effective on the ticket issuance date of the flight award.
  • Changes after Ticketing
    When making changes to an unused flight award, differences may arise based on the required mileage, Terms and Conditions, fuel surcharges, and other charges/taxes that are effective on the date the change is made. If adjustment is necessary, you will be notified at the time of the reservation change.
  • Refunds for Unused Flight Awards
    For details, refer to Refunds for Unused Awards.
  • There may be other conditions in place. Please refer to the Terms and Conditions for partner airline flight awards.

Inquiries

Inquiries from within Japan

ANA Mileage Club Service Center
Please follow the voice guidance and select [2] for international flight and flight award reservations or [3] for mileage service inquiries. 

Inquiries from outside Japan

Please contact the ANA International Reservation and Customer Service Center for your respective country.
Points of Contact

October 23, 2019
All Nippon Airways