Please select the card you wish to join
Get your digital card immediately
No enrollment or annual fees
ANA Mileage Club Card
Earn more miles for your money
With credit function
ANA Card
Edit the Name on an Account
Various Procedures
For All Card Types
Please use the name change request form or contact us by telephone.
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The procedures must be completed by the ANA Mileage Club member.
Notes
If you have an ANA Card (with credit functionality), ANA Prepaid Card, ANA Mileage Club Financial Pass VISA Debit Card, ANA Mileage Club Financial Pass Card, or another partner card, you will also need to complete certain procedures with the relevant card issuer. In this instance please contact the relevant credit card company.
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Name changes are accepted for last names only. For first name changes, please call us as documentation will be required.
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For customers with an ANA Mileage Club Card or ANA Mileage Club Edy Card (including ANA Mileage Club app users) If you enter your new last name into the passport information field, your customer information will be updated with the new last name and a new card will be issued.
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Please choose whether you would like a new card issued or if you wish to use the digital card.
If Choosing a New Card
The card will be sent to your registered address (or new address if changed) in approximately 2 to 3 weeks (or approx. 3 to 4 weeks for those residing outside Japan).
The issuance of ANA Mileage Club Edy Cards has been discontinued.
Customers who have used an ANA Mileage Club Edy Card before will be delivered a card without Rakuten Edy functionality.
Your kind understanding would be greatly appreciated if this is the case.
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Processing will require several days.
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ANA may contact customers during processing for additional confirmation.
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Please note that you will not be individually contacted when processing is complete.
If Choosing to Use the Digital Card
You will not receive a physical card. Please log in to the ANA Mileage Club app to use the digital card.
Procedures by Telephone
Please follow the voice guidance system and select "3" for mileage service inquiries.
Cards for Which Procedures Must Be Completed with the Card Issuer
These are design examples of the applicable cards.
Point of Contact for Each Partner Card Type
ANA Card (with credit functionality)
Please contact the relevant credit card company.
ANA Prepaid Card
ANA VISA Prepaid Card
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Please contact the Sumitomo Mitsui Prepaid Card Service Desk.
ANA JCB Prepaid Card
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Log into My Page on the JCB website to complete procedures.
ANA Mileage Club Financial Pass VISA Debit Card/ANA Mileage Club Financial Pass Card
Please contact the Suruga Bank ANA Branch.
Rakuten ANA Mileage Club Card
Please complete the relevant procedures via the Rakuten e-NAVI members-only website or the Rakuten Card Customer Call Center.
JCB ORIGINAL SERIES JCB Card/Plus ANA Mileage Club
Please contact the point of contact for name changes at the card issuer. The point of contact will differ depending on the card issuer.
Mizuho Mileage Club Card / ANA
Please contact the Mizuho Mileage Club Service Desk (for Individual Customers Only).
YAMADA LABI ANA Mileage Club Card
Please contact the YAMADA LABI Card Service Desk.
PiPuCa ANA Mileage Club Card
Please contact Okigin JCB Co., Ltd.
JR TOWER SQUARE CARD ANA Kitaca
Please contact the JR Tower Square Card Service Counter.
JQ SUGOCA ANA
Please contact the JCB Customer Information Service Desk.
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Related Tags
Member Login
Information for Members Logging In
- Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy.
- Points to note when using your AMC account.
Auto-Login with Cookies
- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
Do you really want to log out?
- If you click "Log Out," you will be logged out even if you have selected "Save Login Status."
- Close all open browser windows if you want to quit your session without logging out.
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