Please select the card you wish to join
Get your digital card immediately
No enrollment or annual fees
ANA Mileage Club Card
Earn more miles for your money
With credit function
Please use the name change request form or contact us by telephone.
The procedures must be completed by the ANA Mileage Club member.
If you have an ANA Card (with credit functionality), ANA Prepaid Card, ANA Mileage Club Financial Pass VISA Debit Card, ANA Mileage Club Financial Pass Card, or another partner card, you will also need to complete certain procedures with the relevant card issuer. In this instance please contact the relevant credit card company.
Name changes are accepted for last names only. For first name changes, please call us as documentation will be required.
For customers with an ANA Mileage Club Card or ANA Mileage Club Edy Card (including ANA Mileage Club app users) If you enter your new last name into the passport information field, your customer information will be updated with the new last name and a new card will be issued.
Please choose whether you would like a new card issued or if you wish to use the digital card.
The card will be sent to your registered address (or new address if changed) in approximately 2 to 3 weeks (or approx. 3 to 4 weeks for those residing outside Japan).
The issuance of ANA Mileage Club Edy Cards has been discontinued.
Customers who have used an ANA Mileage Club Edy Card before will be delivered a card without Rakuten Edy functionality.
Your kind understanding would be greatly appreciated if this is the case.
Processing will require several days.
ANA may contact customers during processing for additional confirmation.
Please note that you will not be individually contacted when processing is complete.
You will not receive a physical card. Please log in to the ANA Mileage Club app to use the digital card.
Please follow the voice guidance system and select "3" for mileage service inquiries.
These are design examples of the applicable cards.
Please contact the relevant credit card company.
Please contact the Sumitomo Mitsui Prepaid Card Service Desk.
Log into My Page on the JCB website to complete procedures.
Please contact the Suruga Bank ANA Branch.
Please complete the relevant procedures via the Rakuten e-NAVI members-only website or the Rakuten Card Customer Call Center.
Please contact the point of contact for name changes at the card issuer. The point of contact will differ depending on the card issuer.
Please contact the Mizuho Mileage Club Service Desk (for Individual Customers Only).
Please contact the YAMADA LABI Card Service Desk.
Please contact Okigin JCB Co., Ltd.
Please contact the JR Tower Square Card Service Counter.
Please contact the JCB Customer Information Service Desk.