Boarding Procedures for
ANA Japan Domestic Flight Awards

Information

From February 3, 2025, we will expand the reservation period for ANA Domestic Flight Awards. For more information, please see ANA Domestic Flight Awards and AMC Companion Fares Changes to reservation period and termination of Early Reservation Service.

Using an Award Ticket to Board

Usage by AMC Members

Check in and tickets can be issued 24 hours prior to the departure of your flight via Online Check-In.
If you have not yet reserved a seat, please use a self-service check-in machine to complete boarding procedures and issue your boarding pass.

Usage by Family Members

If a registered award user will be boarding without the primary member and they are an ANA Mileage Club member, they will need their membership number.
If they are not an ANA Mileage Club member, they will need to know the 9-digit confirmation number and reservation number, both of which will be displayed when you make the reservation. You should therefore provide them with this information in advance.

When Making the Reservation

When making the reservation through the ANA website, please retain the 9-digit confirmation number and reservation number that are displayed on the Reservation Completed screen.
(If you register an ANA Mileage Club membership number upon making the reservation, a 9-digit confirmation number will not be shown.)

When Checking In

Check in and tickets can be issued 24 hours prior to the departure of your flight via Online Check-In.
If you have not reserved your seat or cannot use online check-in, enter your 9-digit confirmation number at a self-service check-in machine at your departure airport to complete boarding procedures and issue your boarding pass.

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The 9-digit confirmation number and reservation number are required even when collecting the e-Ticket Itinerary Receipt from a check-in counter.

If You Forget to Bring Your Confirmation number to the Departure Airport

Frequently Asked Questions

Using an Award Ticket to Board

Usage by AMC Members

Check in and tickets can be issued up to 24 hours prior to departure via Online Check-In.
If you are not an ANA Mileage Club member, you will need to provide either your reservation number (6 alphanumeric characters) or your 13-digit e-Ticket number from when you made the reservation. Please provide this information in advance.

Usage by Family Members

If a registered award user will be boarding without the primary member and they are an ANA Mileage Club member, they will need their membership number.
If you are not an ANA Mileage Club member, you will need to provide either your reservation number (6 alphanumeric characters) or your 13-digit e-Ticket number from when you made the reservation. Please provide this information in advance.

When Making the Reservation

When making a reservation through the ANA website, please retain the reservation number (6 alphanumeric characters) or 13-digit e-Ticket number, which are displayed on the Reservation Completed screen.

When Checking In

Boarding procedures and boarding pass printing are available via Online Check-In from 24 hours prior to the departure of your flight.
If online check-in is not available, enter your reservation number (6 alphanumeric characters) or 13-digit e-Ticket number at one of the self-service check-in machines at your departure airport and then complete boarding procedures and print your boarding pass(es).