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Various Conditions of ANA Milage Club Member Services

Please be advised that some changes will be made to the various conditions of ANA milage club member services.

1. ANA Japan Domestic Flight Awards

Please be advised that some changes will be made to various conditions of ANA Japan Domestic Flight Awards boarding on/after MM DD, YY, due to the renewal of ANA Japan domestic passenger service system.

Change of Validity Period

The validity period for ANA Japan Domestic Flight Awards tickets will be changed for boardings on/after MM DD, YY.
The itinerary must start within 1 year of ticket issuance, and the sectors other than the first sector of the itinerary must be used within one year from the itinerary start date.

Changes of Reservations Start Time(Updated April 8, 2025)

The following changes are being made to when reservations will open for flights boarding on/after May 19, 2026.

For boardings until MM DD, YY For boardings on/after MM DD, YY
9:30 a.m. 355 days prior to boarding (Japan Standard Time) 9:00 a.m. 355 days prior to boarding (Japan Standard Time)

Introduction of Itineraries with Connecting Flights

We will offer a new service for the itineraries with connecting flights for ANA Japan Domestic Flight Awards boarding on/after MM DD, YY.
More details of the terms and conditions will be announced on the ANA website around May 2025 (tentative).
The Required Mileage Chart for "4 Sectors Involving Okinawa's Outlying Islands" will be discontinued for boardings until MM DD, YY.

Change of Applicable Ages of Infants and Children

  • The applicable ages of infants and children will be changed as follows.

  • Infants also require a ticket.
    Please book and issue tickets for infants at the same time as accompanying adults after registering as an award user.

Item For boardings until MM DD, YY For boardings on/after MM DD, YY
Infants 0-2 years old*1 0-1 years old*1
Children 3-11 years old 2-11 years old
  • * 1

    Fare is free of charge when infant travels on guardian’s lap.

  • *

    Infants and children occupying their own seat require the same mileage as an adult.

Procedures for Changes and Refunds When Using ANA Card Family Miles

For boardings on/after MM DD, YY, reservation changes and refunds will be available via the ANA website for flight award tickets redeemed by combining miles of family members using the ANA Card Family Miles service.

Ticket Service Charge

For flights departing on or after May 19, 2026, the Ticket Service Charge will be charged per passenger per award for new tickets issued at the ANA Reservation and Customer Service Center in areas outside of Japan.

The Ticket Service Charge does not apply for procedures processed via the ANA website or at the ANA Domestic Reservation and Customer Service Center in Japan. 

Please see the Ticketing Service Charge section on the How to Apply page for details.

ANA Domestic Flight Awards — Ticket Service Charge(Updated April 8, 2025)

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2. ANA International Flight Awards and ANA Partner Airline Flight Awards(Updated April 8, 2025)

Please be advised that some changes will be made to the various conditions of ANA International Flight Awards and ANA Partner Airline Flight Awards.

Refunds via the ANA website

From April 15, 2025, unused flight award tickets can be refunded via the Reservation Details page on the ANA website prior to the departure of the first sector of your reservation.

Flight award tickets redeemed by combining miles of family members using the ANA Card Family Miles service are also eligible for refunds via the ANA website.

  • *

    Star Alliance Round the World flight awards are not eligible for refunds made via the ANA website.

Introduction of One-Way Flight Awards

One-way flight awards will be available for tickets reserved or issued on or after June 24, 2025.

Please see the 'Reservations and/or tickets issued on and after June 24, 2025' section on the respective Terms and Conditions pages for details.

ANA International Flight Awards — Terms and Conditions

ANA Partner Airline Flight Awards — Terms and Conditions

Revisions to Transfer Conditions for Round-Trip Flight Awards

For tickets reserved or issued on or after June 24, 2025, the transfer conditions for round-trip itineraries will be changed as follows.

Item Tickets reserved/issued on or before June 23, 2025 Tickets reserved/issued on/after June 24, 2025
ANA International Flight Awards Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys. Itineraries within Japan can have up to 1 transfers on both the outbound and return journeys.
ANA Partner Airline Flight Awards

Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys.

International flight itineraries can have up to 2 transfers on both the outbound and return journeys.

Itineraries within Japan can have up to 1 transfers on both the outbound and return journeys.

International flight itineraries can have up to 2 transfers on both the outbound and return journeys. 

Handling of Reservation Changes in Accordance with Revised Transfer Conditions

For the flight award tickets that include two or more transfers within Japan on the outbound or return journey and that have been reserved and issued by June 23, 2025, if passengers wish to change the boarding date on or after June 24, 2025, the boarding date of the tickets can be changed without changing itineraries.

However, please pay attention to the following as the procedures will vary depending on the details to be changed.

When All Sectors are Unused When Some Sectors Have Been Used

Please contact us by phone.

Please complete the procedures via the ANA website.
  • *

    In addition to the above, it may not be possible to change your reservation via the ANA website depending on your itinerary and reservation details. Please see the Changes and Refunds pages below for further details.

ANA International Flight Awards — Changes and Refunds

ANA Partner Airline Flight Awards — Changes and Refunds

Termination of Star Alliance Round the World Flight Awards

From June 24, 2025, we will no longer be issuing new Star Alliance Round the World flight awards.

Any Star Alliance Round the World flight awards issued up to June 23, 2025 will continue to be valid until their ticket expiration date.

Please see the Star Alliance Round the World page for details.

Star Alliance Round the World

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3. Upgrade Awards

Introduction of ANA Japan Domestic Upgrade Awards

For boardings on/after MM DD, YY, passengers can use miles to upgrade their ANA domestic flight tickets from Economy Class to Premium Class.
Details will be announced on the ANA website around May 2025 (tentative).

Using ANA International Upgrade Awards for Segments within Japan

For boardings on/after MM DD, YY, passengers can use miles to upgrade their ANA international flight tickets from Economy Class to Premium Class for segments within Japan.
Details will be announced on the ANA website around May 2025 (tentative).

  • *

    For boardings on/after MM DD, YY, the descriptions on the reservation search page for Japan domestic flights will change from "Premium Class" and "Economy Class" to "First Class (Premium Class)" and "Economy Class" respectively. There are no plans for any changes to the service following this change in terminology.

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4. Premium Member Services

Please be advised that some changes will be made to the various conditions of Premium Member Services boardings on/after MM DD, YY.

Priority Reservations for ANA Japan Domestic Flight Awards and ANA Japan Domestic Upgrade Awards

Eligible Members

Diamond

Primary Member

Accompanying passengers　

Platinum

Primary Member

Accompanying passengers　

Bronze

Primary Member

Accompanying passengers　

SUPER FLYERS CARD

Primary Member

Family Members

Accompanying passengers　

For ANA Japan Domestic Flight Awards and ANA Japan Domestic Upgrade Awards boarding on/after MM DD, YY, members who are flying using their own miles are able to make priority reservations.
Reservations for accompanying passengers using the Premium member's miles and boarding under the same reservation number will also be given priority.

ANA Japan Domestic Flight Award Waitlisting Conditions Revised

Eligible Members

Diamond

Primary Member

Accompanying passengers

For boardings on/after MM DD, YY, waitlisting can be accepted for 1 flight on 1 one-way sector.
Waitlisting requests cannot be made for round-trip and connecting itineraries.
The waitlist holding limit will be changed as follows.

For boardings until MM DD, YY For boardings on/after MM DD, YY
Two weeks starting from the waitlist reservation acceptance date or two weeks prior to departure, whichever is earlier. Up to two weeks prior to departure
  • *

    Waitlisting requests for flights boarding until MM DD, YY cannot be changed to a boarding date on/after MM DD, YY.

  • *

    Even if a seat is available on the waitlist, any segment of round-trip or connecting itineraries that has already been issued cannot be replaced.

Related Pages

Click Here for Details on New Travel Experience
Click Here for Details on New Reservation and Boarding
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