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Using an Award Ticket to Board

Usage by AMC Members

Check in and tickets can be issued 24 hours prior to the departure of your flight via Online Check-In.
If you have not yet reserved a seat, please use a self-service check-in machine to complete boarding procedures and issue your boarding pass. 

Usage by Family Members

If a registered award user will be boarding without the primary member and they are an ANA Mileage Club member, they will need their membership number.
If they are not an ANA Mileage Club member, they will need to know the 9-digit confirmation number and reservation number, both of which will be displayed when you make the reservation. You should therefore provide them with this information in advance.

When Making the Reservation

When making the reservation through the ANA website, please retain the 9-digit confirmation number and reservation number that are displayed on the Reservation Completed screen.
(If you register an ANA Mileage Club membership number upon making the reservation, a 9-digit confirmation number will not be shown.)

When Checking In

Check in and tickets can be issued 24 hours prior to the departure of your flight via Online Check-In.
If you have not reserved your seat or cannot use online check-in, enter your 9-digit confirmation number at a self-service check-in machine at your departure airport to complete boarding procedures and issue your boarding pass. 

  • The 9-digit confirmation number and reservation number are required even when collecting the e-Ticket Itinerary Receipt from a check-in counter.