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Pre-paid Extra Baggage (International Flights)

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Confirm Your Reservation/Apply

Service Details

This convenient service allows you to pay charges in advance on the ANA website for one piece of extra baggage in excess of the free allowance for itineraries where the ANA baggage rules*1 apply.

* 1

You can confirm the applicable baggage rules on the reservation confirmation screen.

Free Baggage Allowance + 1 Piece of Baggage

*

"+" means additional.

First Class

Free baggage allowance (3 pieces) + Extra baggage (1 piece)

Business Class / Premium Economy Class

Free baggage allowance (2 pieces) + Extra baggage (1 piece)

Economy Class

Free baggafe allowance (0-2 pieces) + Extra baggage (1 piece)

*

Free baggage allowance varies depending on fare rules.

*

There are weight and size restrictions in place for individual pieces of baggage.
*

This service is not available for two or more pieces of extra baggage. In this instance, we kindly ask you to pay the excess baggage charges at the airport counter.
*

ANA Premium members are entitled to additional free baggage allowance(free baggage allowance for the applicable boarding class + 1 extra piece free of charge).

Eligibility

This service is available to customers who will travel on an ANA-operated international flight under an ANA flight number, and have one piece of baggage exceeding the free baggage allowance.

Eligible Tickets

Flights tickets which have a ticket number beginning with 205

Itinerary Conditions

The itinerary must not include any US or Canadian cities.
The sector(s) for which the Pre-paid Extra Baggage application is made must not:
- Include a codeshare flight(s) and/or flight(s) operated by another airline
- Be the Japan domestic sector(s) only
- Have a separately printed flight ticket

Charges

The charges will vary depending on the flight sector and departure location.

Please note that charges will be converted into the currency used on the website for the country or region where the request was made.

Area
Area 1	Mexico
Area 2	Europe, Russia(Moscow)
Area 3	Russia(Vladivostok), Asia(including Japan), Australia

Applicable Fees
Sector/Departure Location	Japan	Europe, Russia	Departure locations other than Japan and Europe
Flight sectors within any of the above areas	JPY 10,000	-	USD 100
Flight sectors across the above areas	JPY 20,000	EUR 150	USD 200

Pre-paid Extra Baggage Charges (International Flights)

Application / Payment

How to Apply

Please apply from the Reservation Details screen after purchasing your ticket on the ANA website.

(The Apply button will not be displayed if your are not eligible for this service or try to apply outside of the application period.)

Application Period

From when ticket purchase is completed until no later than 6 hours prior to the scheduled departure time of the first flight on the itinerary

Payment Method

Credit card*1 or PayPal*2

* 1

Alipay and China UnionPay cards can be used on the China site.
* 2

Excluding the China, South Korea, Vietnam, Indonesia, India, and Malaysia sites.

Confirm Your Reservation/Apply

Changes / Cancellations

Changes and cancellations cannot be made at the airport counter.

Changes

Deadline for Changes

Until no later than 6 hours prior to the scheduled departure time of the first flight on the itinerary

Change Procedures

Please carry out the procedures for changing flights on the ANA website.
Your Pre-paid Extra Baggage charge will be refunded.*1
Please submit new Pre-paid Extra Baggage requests for the flights you have changed.

* 1

We will notify you by email when your refund has been successfully processed. (Please note that this may take up to a week.)

Cancellations

Refunds are available after making a request.

Refund Procedures

Please carry out the procedures for canceling flights on the ANA website.
Your Pre-paid Extra Baggage charge will be refunded.*1

* 1

We will notify you by email when your refund has been successfully processed. (Please note that this may take up to a week.)

Points to Note

This service is not available if your checked baggage includes items which exceed the size and weight limitations. In this instance, we kindly request that you check in your baggage at the airport counter.
If you would like to request a refund for the Pre-paid Extra Baggage charge only (and not for the flight itself), please contact ANA.