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Airport Procedures

Passengers departing on ANA from an international airport

  • STEP 1 Check-in

    • Passengers who have already checked in online

      Please print boarding pass and
      baggage tags at the self-service check-in machine.

      • *

        Passengers with a mobile boarding pass or a boarding pass printed at home do not need to print for a boarding pass.

      • *

        Passengers without checked baggage,
        please proceed to STEP 3.

    • Check-in at the Airport

      Please complete check-in and issue
      baggage tags at the self-service check-in machine, or proceed to the counter for check-in.

      • *

        The check-in deadline is 60 minutes before
        the departure time.

      • *
      • *

        Departure and arrival terminals may vary
        for codeshare flights operated by partner airlines.
        Please contact the operating carrier for
        further information.

      • *

        Passengers without checked baggage,
        please proceed to STEP 3.

  • STEP 3 Security

    Please proceed to the security inspection with your boarding pass.

  • STEP 4 Immigration

    Please proceed to the departure immigration inspection with your passport.

    • *

      Depending on the country, you may need to fill out an immigration card. (Passengers with Japanese nationality do not need to fill out a Japanese immigration card.)

  • STEP 5 Boarding Gate

    Please make your way to the boarding gate at least 30 minutes before the departure time.

    • *

      If you do not arrive 10 minutes before the departure time, you may not be able to board.

Passengers connecting from ANA domestic flights to ANA international flights

  • Japan Domestic Flights
    STEP 1 Check-in

    • Passengers who have already checked in online

      Please proceed to STEP 2.

      • *

        Passengers with a mobile boarding pass
        or a boarding pass printed at home do not need to print  for a boarding pass.

      • *

        Passengers without checked baggage,
        please proceed to STEP 3.

    • Check-in at the Airport

      Please complete check-in at the self-service check-in machine or counter at departure airport in Japan.

      • *

        The check-in deadline is 30 minutes before your
        domestic flight departure time.

      • *
      • *

        At Kitakyushu Airport and Iki Airport,
        only domestic flight procedures are available.
        Please complete your international flight check-in at the international departure airport.

      • *

        Passengers without checked baggage,
        please proceed to STEP 3.

  • Japan Domestic Flights
    STEP 2 Baggage Check-in

    Please check in your baggage at the
    baggage counter or the international connection Check-in Counter.

    • *

      When traveling between Haneda and Narita airports or Itami and Kansai airports to connect from a Japan domestic flight to an international flight, your baggage will be checked in for your
      international flight at the departure airport for that flight.

    • *

      Please visit the international connection Check-in Counter at the airports below.
      Sapporo (New Chitose) / Nagoya (Chubu) / Osaka (Itami) / Fukuoka / Okinawa (Naha)

  • Japan Domestic Flights
    STEP 3 Security

    Please scan your boarding pass at the security inspection gate.

  • Japan Domestic Flights
    STEP 4 Boarding Gate

    Please make your way to the boarding gate at least 10 minutes before the departure time.

    • *

      When passing through the boarding gate, please scan your Mobile Boarding Pass or your printed boarding pass at the gate scanner.

    • *

      If you do not arrive 10 minutes before the departure time, you may not be able to board.

  • International
    STEP 5 Security

    Please proceed to the security inspection with your boarding pass.

  • International
    STEP 6 Immigration

    Please proceed to the departure immigration inspection with your passport.

    • *

      Depending on the country, you may need to fill out an immigration card. (Passengers with Japanese nationality do not need to fill out a Japanese immigration card.)

  • International
    STEP 7 Boarding Gate

    Please make your way to the boarding gate at least 30 minutes before the departure time.

    • *

      If you do not arrive 10 minutes before the departure time, you may not be able to board.

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