IBEX Airlines (FW)

Procedures and services at airports for code share flights are different depending on the flight. When using a code share flight, please note the following.

Sapporo (New Chitose) ⇔ Sendai
Tokyo (Narita) ⇔ Sendai
Osaka (Itami) ⇔ Sendai, Fukushima, Niigata, Fukuoka, Oita, Kagoshima
Nagoya (Chubu) ⇔ Sendai, Matsuyama, Fukuoka, Oita, Kagoshima
Sendai ⇔ Hiroshima, Fukuoka
Fukuoka ⇔ Niigata

Check in online or at an ANA check-in counter. (For connection to international flights, check-in at the International Flight Connection Counter.)

Same as ANA operated flights. (Time at which seat reservations become available may vary.)
We may not be able to reserve front seats for ANA "Diamond Service", "Platinum Service", "Bronze Service" members and ANA Super Flyers Card members.

The ANA flight number is printed on the boarding pass.Indications on the guideboard in the airport are given with both the ANA/IBX flight numbers.

Same as ANA operated flights.

Carry-on baggage conditions

Due to the aircraft type, the following is the carry-on baggage limit per passenger (excluding infants under 3 years old who do not use seats).
Number of items －－－ One item other than your personal belongings such as handbag and umbrella
Weight －－－ 10 kg or less
Size －－－ The total of length, width and depth is 100 cm or less
45 cm x 35 cm x 20 cm or less
However, it is limited to items that can be stored safely in the compartment or under the seat in front of you.

Cannot be used.

ANA Premium members, ANA Card Premium members, and customers with Star Alliance Gold status may access the ANA Lounge if they are boarding a flight that has an ANA flight number. Please proceed to the reception area and present your Premium status card and boarding pass. For details, please refer to the ANA Lounge Service page.

Only IBEX Airlines cabin attendants are on board.

No in-flight purchase and in-flight audio service is available.We offer ANA in-flight magazine, Tsubasa no Okoku.Service standards of IBEX Airlines shall apply.

All seats are no smoking.

This service only applies to flights with ANA flight numbers.Accruing miles and using awards are available for members other than ANA Mileage Club.

If you fall under any of the following categories, please contact the "ANA Disability Desk" or Domestic Flights Reservation and Information Center after your reservation.(Depending on the condition, IBEX Airlines flights might not be available.)

For more details, please see Customers on Codeshare Flights.

Procedures and services at airports for code share flights are different depending on the flight. When using a code share flight, please note the following.

Sapporo (New Chitose) ⇔ Sendai
Tokyo (Narita) ⇔ Sendai
Osaka (Itami) ⇔ Sendai, Fukushima, Niigata, Fukuoka, Oita, Kagoshima
Nagoya (Chubu) ⇔ Sendai, Matsuyama, Fukuoka, Oita, Kagoshima
Sendai ⇔ Hiroshima, Fukuoka
Fukuoka ⇔ Niigata

Check in online or at an ANA check-in counter. (For connection to international flights, check-in at the International Flight Connection Counter.)

Same as ANA operated flights. (Time at which seat reservations become available may vary.)
We may not be able to reserve front seats for ANA "Diamond Service", "Platinum Service", "Bronze Service" members and ANA Super Flyers Card members.

The ANA flight number is printed on the boarding pass.Indications on the guideboard in the airport are given with both the ANA/IBX flight numbers.

Same as ANA operated flights.

Carry-on baggage conditions

The following is the carry-on baggage limit per passenger (excluding infants under 2 years old who do not use seats).

Number of items

Weight

Size

However, it is limited to items that can be stored safely in the compartment or under the seat in front of you.

Cannot be used.

ANA Premium Members (primary member and their accompanying passengers), ANA Super Flyers Card members (primary member and their accompanying passengers), and ANA Card Premium Members (primary member) can use the lounge when using an ANA flight number. Please present your Premium Members status Card and boarding pass on which your flight can be confirmed to a member of staff at the lounge reception. For details, please refer to the ANA Lounge Service page.

Only IBEX Airlines cabin attendants are on board.

In-flight services are provided according to IBEX Airlines's service standards.

All seats are no smoking.

ANA miles can only be registered if you are traveling with an ANA flight number.

If you fall under any of the following categories, please contact the "ANA Disability Desk" or Domestic Flights Reservation and Information Center after your reservation.(Depending on the condition, IBEX Airlines flights might not be available.)

For more details, please see Customers on Codeshare Flights.