ANA SKY COINS Payment

After miles have been converted to ANA SKY COINS, they can be used immediately for payments online.

Please see Using your miles - ANA SKY COINS for more information.

Usage Guidelines

Payment by ANA SKY COINS

Usage Guidelines

ANA SKY COINS may be used towards a reservation for the ANA Mileage Club member him/herself or member's immediate family and must be have completed Award User Registration.
Please convert miles to ANA SKY COINS before proceeding with ticket purchase. Immediately after the exchange, payments, in increments of 10 yen, can be made using the ANA's website or the ANA mobile site.For details about the required miles to exchange for ANA SKY COINS, please see ANA SKY COINS.

ANA SKY COINS cannot be used for Premium ANA Card Holder's Discount Fare ticket, ANA Card Holder's Discount Fare ticket and AMC Companion Fare ticket payments.

Eligibility is limited to code sharing flights with ANA flight numbers on AIR DO (ADO), IBEX Airlines (IBX), Solaseed Air (SNA), StarFlyer (SFJ), Oriental Air Bridge (ORC) , Japan Air Commuter (JAC) and Amakusa Airlines (AMX).

1. Ticket reservations made at ANA Website

After making your reservation on the ANA website, select the Use area on the payment screen and enter the amount of ANA SKY COINS you wish to use.

For payment made other than by the passenger him/herself: When making a payment for a family member using ANA SKY COINS, please log in to the member whose miles were converted into ANA SKY COINS, find/verify the family's reservation and proceed to ticket purchase.
When ANA SKY COINS will not cover the entire amount: Credit card can be used to pay for the remaining balance after ANA SKY COINS have been used. (Cash payment is not accepted.)
The following credit cards are accepted.

2. On the Date of Departure

To board the plane, you must present your ANA Mileage Club card, or the confirmation number and the reservation number.Please have either of the information ready when arriving at the airport.
Please see the "Online check-in" for details of the boarding process.

Payment by ANA SKY COINS

How to apply

ANA Website

See "Use ANA SKY COINS to Purchase Tickets and Travel Products" for instructions on paying with ANA SKY COINS.
Applicable period

Until the day of boarding
- *
  
  Please note that the reservation period and ticket payment period may be restricted in some cases depending on fare types.
Changes/refund after payment
- Changes/refunds can be processed at ANA by phone or online.
- Changes/refunds are subject to respective their fare rules and regulations.
- Price differentials resulting from changes to purchased tickets can only be paid by credit card.
- If you refund or change your Japan domestic flight tickets purchased with ANA SKY COINS, ANA SKY COINS that have expired at the time of the refund or the change cannot be refunded. For reasons not attributable to the customer, please refer to Involuntary Refunds due to Irregularities beyond ANA's control (such as bad weather) or Involuntary Refunds due to ANA's responsibilities (such as aircraft maintenance).
- Refunds will be made in ANA SKY COINS.
- Specified processing fees (refund fee and cancellation fee) will be charged for refund. ANA SKY COINS will be preferentially used to pay for those charges at the time of refunds.
- Change or refund requests online can be made only by the primary member who has the ANA SKY COINS used for the payment.
Other
- Changes to destination or airlines other than ANA flights are not allowed.

Click to return to the list of payment methods.

Usage Guidelines

Payment by ANA SKY COINS

Usage Guidelines

ANA SKY COINS may be used towards a reservation for the ANA Mileage Club member him/herself or member's immediate family and must be have completed Award User Registration.
Please convert miles to ANA SKY COINS before proceeding with ticket purchase. Immediately after the exchange, payments, in increments of 10 yen, can be made using the ANA's website or the ANA mobile site.For details about the required miles to exchange for ANA SKY COINS, please see ANA SKY COINS.

ANA SKY COINS cannot be used for payments using ANA Card Holder's Discount.

Eligibility is limited to code sharing flights with ANA flight numbers on AIR DO (ADO), IBEX Airlines (IBX), Solaseed Air (SNA), StarFlyer (SFJ), Oriental Air Bridge (ORC) , Japan Air Commuter (JAC) and Amakusa Airlines (AMX).

1. Ticket reservations made at ANA Website

After making your reservation on the ANA website, select the Use area on the payment screen and enter the amount of ANA SKY COINS you wish to use.

For payment made other than by the passenger him/herself: When making a payment for a family member using ANA SKY COINS, please log in to the member whose miles were converted into ANA SKY COINS, find/verify the family's reservation and proceed to ticket purchase.
When ANA SKY COINS will not cover the entire amount: Credit card can be used to pay for the remaining balance after ANA SKY COINS have been used. (Cash payment is not accepted.)
The following credit cards are accepted.

2. The e-Ticket Itinerary Receipt will be sent as an email attachment (in PDF format)

The e-Ticket Itinerary Receipt and Credit Card Customer Receipt will be attached to an email immediately after the purchase is completed.
Please use "Online Check-in" for checking in.

Payment by ANA SKY COINS

How to apply

ANA Website

See "Use ANA SKY COINS to Purchase Tickets and Travel Products" for instructions on paying with ANA SKY COINS.
Applicable period

Until the day of boarding
- *
  
  Please note that the reservation period and ticket payment period may be restricted in some cases depending on fare types.
Changes/refund after payment
- Changes/refunds can be processed at ANA by phone or online.
- Changes/refunds are subject to respective their fare rules and regulations.
- Price differentials resulting from changes to purchased tickets can only be paid by credit card.
- If you refund or change your Japan domestic flight tickets purchased with ANA SKY COINS, ANA SKY COINS that have expired at the time of the refund or the change cannot be refunded. For reasons not attributable to the customer, please refer to Involuntary Refunds due to Irregularities beyond ANA's control (such as bad weather) or Involuntary Refunds due to ANA's responsibilities (such as aircraft maintenance).
- Refunds will be made in ANA SKY COINS.
- Specified processing fees (Cancellation Fees) will be charged for refund. ANA SKY COINS will be preferentially used to pay for those charges at the time of refunds.
- Change or refund requests online can be made only by the primary member who has the ANA SKY COINS used for the payment.
Other
- Changes to destination or airlines other than ANA flights are not allowed.

Click to return to the list of payment methods.

Usage Guidelines

ANA SKY COINS may be used by an ANA Mileage Club member to make reservations for oneself or an immediate family member of an ANA Mileage Club member who has completed an Award User Registration.

1. Ticket reservations made at the ANA Website

Once you have selected your desired flight, please specify a payment method (ANA SKY COINS) for your flight ticket(s).

Please enter your ANA SKY COINS amount to be used.

A credit card can be used to complete the remaining balance of payment when the number of ANA SKY COINS is insufficient for the entire amount (cash payment is not accepted).

See "Use ANA SKY COINS to Purchase Tickets and Travel Products" for instructions on paying with ANA SKY COINS.

*

ANA SKY COINS can only be used for reservations with ANA flight numbers, including code share flights (They cannot be used for payment towards reservations with flights operated by other airlines.)
*

If you have ANA SKY COINS, log in to the ANA Website using your ANA Mileage Club number and proceed.

2. An "e-Ticket itinerary receipt" will be sent as an e-mail attachment (PDF).

Once your purchase is complete, you will receive a "Your e-Ticket Passenger Receipt (Itinerary)." Please make sure you print these out and bring them with you to the airport.

Please note

To use ANA SKY COINS to pay for a reservation for a family member, log in using the Member No. of the person whose miles have been converted into ANA SKY COINS, find and confirm the reservation, and proceed with the purchase.
Even if a reservation includes more than one passenger, the ANA SKY COINS of only one Mileage Club member may be used toward the reservation.Passenger who want to use their own ANA SKY COINS must make their reservations separately.
You may be asked to present the credit card used to make your ticket purchase at the time of check-in.If you are unable to present the card, you may be denied boarding for your reserved flight.
We may call to confirm the identity of the credit card holder if the name of the credit card holder and the passenger are different.
A set fee will be charged for changes and cancellations made after an application has been confirmed.• Reservations cannot be changed to other carriers.
For information regarding receipt issuing, refer to Receipts [International Flights].
Reservations made or changed over the phone with ANA representatives or at counters cannot be paid for on the ANA website.