ANA Smartphone Application
Taking you from reservation to boarding,
this app provides everything you require for travel preparation.
Features of
the ANA Smartphone App
1.Make a Reservation
Tap Book a Flight on the home screen or Book a Flight on the menu bar at the bottom of the screen to go to the reservation screen. Follow the on-screen instructions to make a reservation effortlessly.
2.Check Your Reservation in Real Time
If you have made a new reservation, go to the My Booking screen and then press Load Reservation. If other reservations are already displayed, press your finger against the My Booking screen and then swipe downward to refresh the information on the app. If you reserve or change a seat or flight, please refresh the reservations on the My Booking screen.
When the app is launched for the very first time, it will not obtain your information automatically. Therefore, you should refresh the information to display your reservation information. Furthermore, if you refresh your information from 16:00 on the day before departure, your boarding gate and security checkpoint (only available for Japan domestic flights at Haneda Airport) will be shown.
3.Board Your Flight
Passengers with Android Devices
You can obtain your 2D barcode on the app by going to the Reservation Details screen and then tapping the Register to App button.
If you have registered for SKiP on a FeliCa-enabled device, you will not be able to use a 2D barcode.
You can use your 2D barcode to board your flight. 2D barcodes can be changed to your preferred picture by pressing the Create Your Own 2D Barcode button.
Passengers with iPhones
Go to the Reservation Details screen and then tap on the Add to Wallet button to register your 2D barcode to your device's Wallet.
4.Check Your Flight Status
You can confirm the status of your flight on the home screen by looking out for one of the following four statuses under the reservation information: On Time, Delayed, Cancelled, Conditional.
Your boarding gate, the location of your security checkpoint and a countdown to the cut-off time for passing through security will also be displayed.
Not displayed for international flights.
Passengers using Japan domestic flights from Haneda Airport Terminal 2 can even see the waiting time for security and the amount of time required to reach their boarding gate.
5.Other Features
In-flight Wi-Fi Internet Access (Free)
In order to enjoy in-flight Wi-Fi, you must download the app beforehand.
Seamless Linking with ANA Mileage Club App
You can easily switch between the ANA and AMC apps. On the ANA app, tap the area surrounded by the red box in the top left corner to go to the AMC app.
1.Make a Reservation
Tap Book a Flight on the home screen or Book a Flight on the menu bar at the bottom of the screen to go to the reservation screen. Follow the on-screen instructions to make a reservation effortlessly.
2.Check In Online
With this convenient service, you can check in while still at home and or somewhere else and enjoy a smoother experience at the airport.
You can add your mobile boarding pass on Wallet, an app available on Apple iPhone devices installed with iOS 9.0 or higher.
You can also use your camera to scan and register your passport information.
Any personal information that you scan will only be used for the purpose of data processing on your device. After data processing, your personal information will be deleted without delay and will never be saved within the ANA app.
3.Board Your Flight
Passengers with Android Devices
You can board your flight with your 2D barcode. Simply tap the Boarding Pass Show it Now button on the home screen to display the barcode.
Passengers with iPhones
Tap the Get Boarding Pass button on the home screen and then press the Add to Apple Wallet button to add your pass to the Wallet on your device.
4.Other Features
In-flight Wi-Fi Internet Access （Paid）
If this service is available on your flight, please request it while on board the aircraft using the pamphlet in the seat pocket in front of you. Please note that this service does not need to be requested in advance.
First Class passengers can enjoy Wi-Fi for free.
Seamless Linking with ANA Mileage Club App
You can easily switch between the ANA and AMC apps. On the ANA app, tap the area surrounded by the red box in the top left corner to go to the AMC app.
Linking with the ANA Smartphone App
You can also confirm your member status, mileage balance, and much more on your Apple Watch as long as you are logged in to the ANA app.
In addition to that, you can even board your flight using the pass on your Wallet.
Information
February 27, 2020 Version 4.2.3
[New Features]
- Now you can search up to 28 days ahead when searching International Flight Status
- Now you can check the terminal information of Haneda airport inside Flight Status Details screen.
[Bug fixes and improvements]
- Made some minor changes and improvements.
February 12, 2020 Version 4.2.2
Made some minor changes and improvements.
February 7, 2020 Version 4.2.1
[Bug fix]
- Online Check-in
Improved stability of operations.
February 4, 2020 Version 4.2.0
[New Feature]
- International Online Check-in
Now Online Check-in is available for multiple destinations involving international flights.
App Downloads
ANA Smartphone App
[iPhone] Download from the App Store (iTunes Store) on your PC/Mac or iPhone.
[Android™] Download from Google Play on your Android™ device.
ANA for iPad App
[iPad] Download from the App Store (iTunes Store) on your PC/Mac or iPad.
ANA Mileage Club App
[iPhone] Download from the App Store (iTunes Store) on your PC/Mac or iPhone.
[Android™] Download from Google Play on your Android™ device.
- Certain features and design elements vary between the iPhone and Android™ apps.
- Please note that our apps can be used on iPhones with iOS version 11 or higher, or on Android™ devices with Android™ OS version 5.0 or higher.
- Please be aware that our apps may use your location data.
- If you use the Apple Wallet pass function and there is a change in the status of your flight, you may receive a push notification on your smartphone.
- Passes can be added to the Apple Wallet after purchase for Japan domestic flights (only available for reservations for which seats have already been selected) and from 24 hours prior to departure for international flights (only available for reservations for which online check-in has been completed).
- Our apps are available to download from Apple's App Store (iTunes Store) or Google's Google Play.
- Android is a trademark of Google LLC.
- iPhone, Apple Watch, Apple Wallet, App Store, and iTunes Store is a trademark of Apple Inc., registered in the U.S. and other countries.