ANA SKY COINS are digital coupons that can be used to purchase flight tickets and travel products (package tours in and outside Japan) on the ANA website.

General Notes about Awards

Please review the points at the following links before using awards.

How to Use

ANA SKY COINS can be used toward the purchase of the eligible products below in increments of JPY 10 (10 ANA SKY COINS = JPY 10).

Eligible Products

Domestic Flight Ticket Purchases

Domestic Flight Tickets

Individual Fare Tickets on ANA Routes Within Japan

  • *For flights operated by other airlines, only codeshare flights with ANA flight numbers are eligible.
  • *Flex Fare for ANA Card Holder, ANA Mileage Club Companion Fares, etc., are not eligible.
International Flight Ticket Purchases

International Flight Tickets

Tickets for Any ANA International Flight Fare Purchasable on ANA's Website for Japan

  • *Codeshare flights operated under an ANA flight number and Japan domestic connecting flights are also eligible.
  • *Tickets for flights operated by other airlines and tickets which include connections to flights operated by other airlines are not eligible.
Domestic Travel Product Purchases

Domestic Travel Products

Travel products sold under Domestic Tours

  • *Hotels, car rentals, and travel options are not eligible.
International Travel Product Purchases

International Travel Products

Travel products sold under International Tours

  • *Hotels, car rentals, and travel options are not eligible.
Notes
  • *ANA SKY COINS payments are not accepted in-store (at travel agencies) or by telephone.
  • *ANA SKY COINS cannot be used in conjunction with ANA Value Vouchers or any other awards.
  • *ANA SKY COINS cannot be redeemed for cash, gift certificates, or other awards.
  • *When using ANA SKY COINS, rules for each eligible product as well as certain restrictions and exceptions may apply.

Validity

ANA SKY COINS expire at the end of the month 12 months after redemption.

(For example: Coins issued on April 1 will expire on April 30 of the following year.)

Notes
  • *ANA SKY COINS which have expired will no longer be valid.
  • *If a flight ticket is purchased within the validity periods of ANA SKY COINS, the ticket can be used within those respective periods.
  • *ANA SKY COINS which are accrued from various special promotions may have different validity periods. Please be sure to confirm this point.

Eligible Customers

Only the ANA Mileage Club member who owns the ANA SKY COINS can use them.
The ANA Mileage Club member must log in with their own membership number in order to do so.
Flight tickets or travel products which had been either fully or partially purchased with ANA SKY COINS can be used by the ANA Mileage Club member themselves or a person who they had registered in advance as an award user. ANA SKY COINS can be used to pay for travel products by the travel representative.

If a person other than the ANA Mileage Club member will use an award, the member must register that person as an award user in advance. Please use the members-only features to complete registration procedures.

  • *Award users may be asked to present documentation to verify their relationship with the ANA Mileage Club member.

Refund Requests

If a customer uses ANA SKY COINS to purchase a Japan domestic flight ticket, international flight ticket, Japan domestic travel product, or international travel product, and then requests a refund due to their own circumstances, any coins that have expired at the time of the request will not be refunded.

  • *Please see the relevant flight ticket type below for information on refunds due to reasons beyond ANA's control (such as bad weather).
  • *Please see the relevant flight ticket type below for information on refunds due to reasons attributable to ANA (such as aircraft maintenance).
  • *When canceling a Japan domestic flight ticket, international flight ticket, or Japan domestic travel product purchase, the ANA SKY COINS will be refunded immediately. For refunds of international travel product purchases, approximately 10 days will be required for the refund to be processed.
  • *When canceling a Japan domestic flight ticket, Japan domestic travel product, or international travel product purchase, the ANA SKY COINS used for the purchase will be prioritized when deducting any applicable refund and cancellation charges.
  • *For refunds of international flight ticket purchases, the amount paid with a credit card will be prioritized. Furthermore, if an amount is to be refunded, it will be refunded as ANA SKY COINS to your ANA SKY COIN balance.

Other Information

Notes
  • *Receipts are not issued for amounts which are paid with ANA SKY COINS. If ANA SKY COINS are used to make a payment in conjunction with cash, a receipt will be issued for the amount which was paid with cash only.