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Passenger Information Registration

  • You will require an ANA Mileage Club Card to register your passenger information.

  • You can register your passenger information free of charge.

  • You will need to re-register your passenger information should your ANA Mileage Club membership number change.

Information

  • Due to changes in the Japan domestic flight system, on and after May 29, 2025 (from flights boarding May 19, 2026), if you have multiple membership numbers under the same name with different information registered for Disability Discount or Islands Discount, the respective information for Disability Discount and Island Discount will be merged into the information on the main card. For details, please contact the ANA Passenger Information Registration Office.

Passenger Information Registration Process

1.If you are not an ANA Mileage Club member, please join the ANA Mileage Club first

Image of ANA Mileage Club Card

You can join the ANA Mileage Club from the home page.

Once you have joined on the home page, your "Membership No.*" will be displayed on the "Registration Completion" screen.

  • *

    Make sure to keep this number in a safe place as you will require it to register your passenger information.

  • *

    If you are applying with an ANA Mileage Club enrollment form, please send the form to the ANA Mileage Club Service Center.

2.Applying to Register Passenger Information

This can be done by post or at an ANA domestic airport counter.

Fill in the required items on the application form, and post it together with the required documentation.

It will take a maximum of 8 days or so from application until your information is registered.

 

Items Required to Register Passenger Information

The documentation required for registration will differ depending on the fare.

 


Disability Discount (registration of Identification Booklet for Persons with Disabilities)


Please send a copy of a page containing the following information together with a completed application form.

Passengers with an Identification Booklet for Persons with Physical Disabilities, War Injury and Sickness Certification Booklet, or Rehabilitation Certification Booklet

  • Full name

  • Prefectural or designated city seal

<Booklet type>

・Identification Booklet for Persons with Physical Disabilities

・War Injury and Sickness Certification Booklet

・Rehabilitation Certification Booklet

・Health & Welfare Certificate for Persons with Mental Disabilities

<Required Information>

・Full name

・Prefectural or designated city seal

・Validity period (only Health & Welfare Certificate for Persons with Mental Disabilities)

Islands Discount (Islands Discount Registration)

Please send a completed application form with a copy of the relevant card (front and reverse sides) enclosed.

  • *

    Passengers who have already registered their Islands Ticket information do not need to register to confirm islands discount.

3.Registration Completion

After confirming your application form and the required documentation, we will provide registration completion notification by post to the address provided on the form.

Inquiries

<Inquiries regarding Information Registration>

Disability Discount (registering Identification Booklet for Persons with Disabilities)

Islands Discount (Islands Discount Registration)

ANA Passenger Information Registration Office

Operator hours: Weekdays 09:00-17:00 (JST) (not available on weekends, national holidays, or the year-end/New Year holiday period)

03-6633-1821

(toll)

<Inquiries regarding Fares>

ANA Domestic Reservation and Customer Service Center

Operator hours: 08:00-20:00 (JST) (available year-round)

<Inquiries regarding Mileage (E.g., Loss of ANA Mileage Club Card, Change of Main Card, Combining Mileage Accounts)>

ANA Mileage Club Service Center

Operator hours: Weekdays, Saturday 09:00-17:00 (JST) (not available on Sunday, national holidays, and during the New Year holiday period)