Waitlist Reservation Service

You cannot add another reservation to a waitlisted record, or add a waitlisting request to an existing reservation record.

We will also email you if a seat does not become available. If the AMC member with the registered email address closes the account, an alternate email address needs to be registered for a response for the waitlisting request to be sent.

When a seat becomes available, the reservation must be confirmed within 6 days, including the reservation date, or before the purchase period of the applicable fare, whichever is earlier. If the reservation cannot be confirmed within this period, it will be canceled automatically.

The ticket must be paid for within 3 days, including the day you confirm the reservation. Please note that fares may have different payment deadlines depending on the type.

Regardless of the amount at the time of making waitlist reservation, the applicable fare amount is the amount at the time of purchase.

If you do not have an email address that can be used, you can alternatively be notified by phone as soon as a seat becomes available. If you wish to receive a call, please contact the ANA Domestic Reservation and Customer Service Center.

Since seat availability may differ according to the flight and fare, please also use the Waitlist Reservation Service in addition to the Seat Availability Search.

If you proceed to make a waitlisting request for a fare that requires a round-trip itinerary, such as the Premium ANA Card Holder's Discount Fare or ANA Card Holder's Discount Fare, and a seat becomes available, please contact the ANA Domestic Reservation and Customer Service Center to combine your reservations and then make a payment. (The discounted fare will not be applied if the flights are purchased for each one way sector separately.)

If you wish to cancel your waitlisting request, please go to "Change/Add/Cancel (Refund)" in the upper-left area of the top page.

You cannot add another reservation to a waitlisted record, or add a waitlisting request to an existing reservation record.

If a seat cannot be arranged at least 24 hours before the departure time, no notification email will be sent to you.

If a seat has been arranged, please make your purchase by the purchase deadline of the applicable fare. If the reservation cannot be confirmed within this period, it will be canceled automatically.
See here for more information on purchase deadlines.

Since seat availability may differ according to the flight and fare, please also use the Waitlist Reservation Service in addition to the Seat Availability Search.

To cancel a waitlist reservation request, go to "Manage Domestic Flight Reservation" to complete the procedure.

If seats have already been secured for flights on a one-way itinerary, please call ANA Domestic Reservation and Customer Service Center after the seats have been arranged to complete the change procedure.

If you wish to be waitlisted for flights on a round-trip itinerary, tickets must be reserved/issued for each way separately.If you already have a ticket issued for a roundtrip fare, you cannot switch your seats with those that have been arranged.

Please complete the refund procedures for tickets that will not be used.