Receipt issuing service (Japan Domestic Flights)
- Receipt Data Web Display Service is not available on smartphones.
Receipts can be issued via ANA for flight tickets purchased through designated locations.
- ANA Website (Excluding convenience store payments)
- ANA Reservation and Information Center
- ANA domestic airport counter
|Payment Method||Issue eligibility|
|ANA SKY COINS||〇|
|Pay-easy (ATM transaction)||〇|
- Receipts cannot be reissued. (The issue period for the Receipt Data Web Display Service can be used any number of times within the issue period.)
- Receipts cannot be issued for Japan Domestic Flight Awards or ANA@desk tickets for corporate customers.
- If you pay for your ticket at a convenience store, you can use the payment receipt you will receive as a receipt instead. For information on proper receipts, please speak with the convenience store staff when making your payment.
Cases in Which Receipt Inquiries Must be Directed at the Store of Purchase
- When purchased your ticket from a source other than ANA, such as a travel agency and convenience store
- Receipt for tickets issued by airlines with which it has interline transportation agreements with ANA.
- Receipt for domestic tour packages
Below you will find information on how to issue and obtain receipts at the airport and how to issue them via the Receipt Data Web Display Service.
The period for issuing receipts and the number of times you can do so will vary depending on the method you use.
- Certificates for boarding and the Online Receipt Service are available on the PC version of the ANA website. The service is not available on smartphones.
Receipt Application Form (Post)
The Receipt Application Form can be used to request a receipt if it is difficult for you to obtain a receipt at the airport, or you cannot use the Receipt Data Web Display Service.
Please click on the ANA Mileage Club Member Passengers button or the General Access button to go to the form. Please note that your receipt will be posted to you.
Notes on Using the Receipt Application Form
- Delivery may take between 7 and 10 days.
- Please note that we cannot correspond by fax or email.
- A maximum of 4 sectors can be issued each person.
- Receipt for refund and cancel fee can be issued after refund.
- If you are applying for a receipt for a flight ticket purchased using ANA SKY COIN or ANA Value Vouchers with a Receipt Application Form, the amount on the receipt issued will basically be the amount excluding ANA SKY COIN or ANA Value Voucher payment.