Airport Guide for New Chitose Airport

This is a guide for each airport where ANA is in service.

Sales hours for flight tickets

6:30 AM to 9:20 PM

  • Due to the decline that the novel coronavirus (COVID-19) has caused in passenger demand, some airport counters are either closed temporarily or operating at different hours.

Airport Facilities

2nd floor Departure Lobby Counters / Departure Lobby

To customers who use the facility
Please use Departure Security Check "B" or "C".

1st floor Arrival Lobby

To customers who use the facility
The baggage drop-off counters are located on the 2nd floor.

B1 Platform for JR line

map image

Airport Information


Make Your Travel Experience More Pleasant

We recommend confirming information on the SKiP Service, baggage, and other services to ensure things go more smoothly at the airport.